Tech Risks: How Pixels and Biometrics Lead to Privacy Claims

Placing You First Insurance Podcast by CRC Group

Pixels and Biometrics are a hot topic. They’ve been referred to by some as the next asbestos when it comes to their potential health impacts and claims potential.

Today, Scott and Amanda are joined by Mike Edmonds, an Assistant Vice President with CRC Group’s Seattle office where he specializes in Cyber & Technology, E&O, Healthcare, and Management Liability as part of the Seattle ExecPro Team. We’ve also got Mark Smith, Senior Vice President and Professional Liability Broker also with CRC Group’s Seattle office. He is an active member of the ExecPro Practice Group and a member of the Cyber Specialty Team. They’re going to talk with us about the privacy risks related to the use of pixels and biometrics.

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1. Tech Risks: How Pixels and Biometrics Lead to Privacy Claims (00:00:00)

2. Have you come across some creative ways that businesses are using pixels and biometrics to enhance user experiences? (00:01:30)

3. What steps can businesses take to ensure that they are respecting user privacy and data security? (00:03:53)

4. What are some real-world examples of companies that faced backlash or legal challenges due to mishandling or misusing pixel and biometric data? (00:09:51)

5. Where does insurance & risk management come into play in regards to the use of pixels and biometrics? (00:12:25)

6. Do you see possible long-term implications of businesses relying heavily on pixel and biometric data for decision-making and customer profiling? (00:20:28)

7. How does partnering with CRC Group benefit retail agents and their clients? (00:22:48)

8. "Rapid Fire!" (00:23:48)