43. Boxes to Bank Millions: Mark Stern’s Customer Experience Strategy to Amplify Revenue, Slash Churn, and Skyrocket Lifetime Value

Partner Up Profits

Want to create a customer journey that keeps your audience engaged and coming back for more? 📦

Imagine receiving a package that makes you feel like a kid on Christmas morning, eagerly unwrapping a gift tailored just for you. What if every product you sell gives the same level of excitement and anticipation to your customers?

Most businesses often forget the power of tangible, personalized experiences. But what if we could bridge the gap between the online and offline world, creating customer journeys that leave a lasting impression?

In this episode, we sit down with Mark Stern, founder of Custom Box Agency, who shares his insights on revolutionizing the customer journey by blending the physical and digital worlds through highly strategic and creative custom box experiences. With his unique background and expertise, Mark helps businesses optimize their customer journey, boost retention rates, and unlock new revenue streams.

Discover how to:

• Gamify your customer's journey with creative box experiences

• Leverage QR codes and AI to create personalized, interactive experiences

• Break free from the limitations of digital-only products and create perceived value

• Optimize your customer acquisition, retention, and expansion strategies using custom boxes

So, if you're ready to achieve a strong return on your investment, you won't want to miss this episode. Tune in now and get ready to transform the way you connect with your customers!

Connect with Mark Stern

https://www.linkedin.com/in/marustern/

https://customboxagency.com/

Connect with Joey!

https://www.instagram.com/joeyvaillancourt/

https://www.facebook.com/joey.vaillancourt.9/

https://www.linkedin.com/in/joey-vaillancourt/

https://www.youtube.com/@partnerupprofits

https://www.partnerupprofits.com

Get access to my free course, The Bootstrapper’s Guide to Influencer Marketing, and learn how to start working with influencers and build your influencer army https://www.partnerupprofits.com/influencer.

Get access to the Partner Up Profits Toolbox, which includes an ever-growing collection of tools, cheat sheets, done-for-you templates, and productivity training related to online marketing https://www.partnerupprofits.com/productivity-toolbox.