2024's Most Overhyped Retail Tech: From Device AI to Smart Carts

Omni Talk Retail

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, along with guest hosts from the Alvarez & Marsal Consumer and Retail Group David Ritter and Chad Lusk discuss 2024’s Retail Awards. In this short they explore which retail technologies and trends fell short of expectations in 2024, including device AI's premature rollout, the cost-prohibitive nature of smart carts, and Target's overemphasis on CarPlay integration. Learn why these technologies failed to meet expectations and what it means for retail innovation. 0:04 - Discussion of tariffs as overhyped trend 0:56 - Analysis of Caper Cart limitations 1:34 - Debate over smart cart value proposition 2:02 - Device AI's premature implementation 2:27 - Comparison to early tech adoption risks 2:59 - Target's CarPlay integration critique 3:13 - Digital growth comparison with competitors #retail #retailtrends #retailstrategy For the full episode head here: https://youtu.be/iyNND1vZe7A