Could Your Students Benefit from “One Front Door” Onboarding?

Office Hours With EAB

EAB’s Tara Zirkel is joined by Dr. Tiffany Ray-Patterson, VP of Student Services at Germanna Community College, to discuss her “One Front Door” approach to student onboarding that is breaking down institutional silos and connecting more students to the guidance they need. The two contrast the “One Front Door” method versus traditional bifurcated onboarding and share some of the tangible improvements the new approach is having on students. Dr. Ray also shares valuable insights for community college leaders nationwide who are looking to make similar changes to the way they onboard students.