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Establishing Aftersales Digital Thread
Manage episode 406240697 series 3534580
المحتوى المقدم من Partful. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Partful أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
In this episode, join hosts Tanya Tran and Sam Burgess as they dissect the persistent headache of parts data for OEM teams worldwide.
Delving into the root causes of data inconsistencies and engineering and aftersales team challenges, they shed light on the legacy processes and cultural barriers that have perpetuated this issue for decades.
With a focus on bridging the gap between engineering and aftersales functions, the discussion introduces the concept of an aftersales digital thread as a transformative solution. Explore the tangible benefits of implementing such a thread, from cost savings to enhanced service levels.
Don't miss out on this enlightening conversation surrounding the aftersales digital thread!
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