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Why I Lost £1200 of Bookings in One Month
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Manage episode 348364861 series 3316139
المحتوى المقدم من Massage Rocks. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Massage Rocks أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
In today's episode I'm going to tell you about the time I lost a shocking £1200 worth of bookings in one month, what I was doing wrong, and what I did to fix it.
Click here to see the resources mentioned in this episode!
Episode transcript:
A few years back I was getting a lot of new clients booking in, but I started having a lot of trouble with no-shows and cancellations.
These were mainly with new clients who were booking through ads I was running. As you can imagine this was hugely frustrating! I'm sure you feel my pain here!
When a client doesn't turn up it wastes your time and costs you money -You've not only lost out on the money you'd have made if they had turned up, but you could have booked another client into that slot, which of course you can't do can't without notice.
And then there's actual loss of money!
- You still have to pay all your overheads even if your client doesn't turn up.
- You still have costs that haven't been covered - Your room rent, heating, electricity, travel costs
- You've spent the time getting there or being there, perhaps amended your day to fit your client schedule
- Maybe you've even paid for childcare.
It just generally feels really rude and inconsiderate and annoying doesn't it? It definitely made me quite cross on occasion!
And it can become really quite costly if it keeps happening!
Things really came to a head for me when I got to the point where I lost a ridiculous amount, £1200 of bookings to no-shows and last-minute cancellations in a single month.
And I realised something had to change.
I had to stem what felt like a haemorrhage of cash and time and patience flowing out of my life and business!
So what was I doing wrong? Why was this happening?
Click here to read the full transcript
Hey! Guess what? If you're ready to go from "getting by" in your massage business to Totally Rocking It, then I've got something for you - Head over to my website and download my free e-book, How To Get Massage Clients Without Paid Ads. In it you'll learn about your Superpower and how to get your S.M.A.R.T strategy in place, so that you can get clients absolutely pouring in without having to pay for ads!
Go to: massagerocks.me/podcast
Or
Download it here!
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