Building Trust on Both Sides of the Carsharing Transaction with Ruth Yankoupe

Marketplace Risk Platform Podcast

المحتوى المقدم من Marketplace Risk. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Marketplace Risk أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.

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In the latest episode of the Platform Podcast, our host Elle Tucker is joined by Ruth Yankoupe, Vice President of Customer Experience at Getaround. Ruth tells Elle about her role, which encompasses trust & safety, insurance and customer service, and talks about her passion for peer-to-peer carsharing and the potential it has for both people and the planet. She goes on to introduce Getaround’s new AI model, TrustScore, which uses machine learning to assess data and provide dynamic pricing calculation for each trip, providing greater transparency and building trust on both sides of the carsharing transaction.

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#Tech #Marketplace Risk