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Ingredients of Engagement: How Trust, Presence, and Values Make for a Winning Combination
Manage episode 437941238 series 3324283
المحتوى المقدم من Dimensional Fund Advisors. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Dimensional Fund Advisors أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
Helen Learmonth, director and financial planner at WealthFlow, and Matt Hall, cofounder and CEO of Hill Investment Group, put the client experience at the forefront of their business operations to increase retention and drive referrals. They have each incorporated their firms’ mission and values, as well as a higher level of service and presence, to encourage client engagement and satisfaction within their teams. Hear how they do it, why trust is at the core, and what it can mean for the bottom line.
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