Episode 93: Nathan Counts on what it's like to buy health care for 1 in every 300 Americans

Listening In (With Permission): Conversations About Today's Pressing Health Care Topics

Suzanne Delbanco chats with Nathan Counts, a seasoned health benefits professional who recently joined Amtrak as Head of Total Rewards. Previously, Nathan was Assistant Vice President – Global Benefits for a leading telecommunications company, where he actively participated in CPR membership activities, helping shape CPR’s Shared Purchaser Agenda between 2017 and 2020. Nathan, who holds a master’s in mathematics and got his start as an Actuarial Consultant, is at the forefront of the data revolution in health benefits. In 2018, he was recognized by Workforce for helping make his former employer’s benefit design decisions “truly data-driven.” In this interview, he raises the need for a unified data set for the commercially-insured population, citing the usefulness of the Medicare’s data set in answering valuable population health questions. Listen in as Nathan Counts reflects on his career in health benefits, why he sees alignment between Medicare and the commercial sector as critical, and what he thinks are the most promising opportunities to improve member experience.