Help Your Team Solve the Right Problem

Leadership Without Losing Your Soul

How do we solve the right problem quickly and get ourselves and our team back to work? When someone walks up to you and says, can I talk to you for a minute? We've got a problem. How do you respond? When people are confronted with problems, a lot of times you get one or two reactions from managers. In this episode, David uses a real-life situation to walk through the steps of how we take responsibility for solving problems, solving the right problems, determining the best person to own the problem, and working to resolve it.

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