Episode 46: Look for the learning opportunity to be better, with Janice Hoogeveen

Leadership Amplified by Dr Karen Morley

As Janice Hoogeveen, Head of Marketing at Terrywhite Chemmart reflects on her career in the latest episode of Leadership Amplified, one key piece of advice that she passes on is to always look for the learning opportunity.

She was and remains keen to receive feedback, as she knows just how important it has been to her.

She says, ‘If I learned the hard way, I found out what I could do better next time.’

‘What did I do well, what could have been done better, is there a learning opportunity?’

Her career has spanned Australia, Switzerland and the US, and through that she’s learned a lot about understanding different cultures, and the impact on problem solving techniques and leadership styles.

She found that having frameworks helped to navigate these differences, manage relationships with stakeholders and reduced the guesswork in decision making.

Here’s a summary of her key lessons:

✅ Get in quickly with new roles, and within the first 60-90 days find a way that you can add value, otherwise it’s easy to get lost in analysis paralysis.

✅ Be really honest and authentic: with experience you become more comfortable in your own skin.

✅ Build relationships with people at all levels across the business

✅ Learn continuously because it could take you down a different path: you can pass on what you learn to your team

✅ Create a team charter – this is a recipe for how the team operates and a way to keep everyone accountable

✅ Share the love, because passion motivates. If you have a particular skill set and people need help in that area, share your skills across the wider business.