Map, Match, Meaning, Move: Emotional Intelligence as a Leader's Greatest Resource

L&D In Action: Winning Strategies from Learning Leaders

Far too often, we classify the way we conduct our emotions as “soft” skills, effectively secondarizing these capabilities behind the skillsets we think of as critical to our work. Ironically, communication with others is perhaps one of the few “skills” almost all of us share across our professions, and practice every single day. This week, Dr. David Caruso joins the show to help us better understand how and why our bodies and brains experience emotions, as well as how we can best control and utilize them as managers, learning leaders, and human beings.
Join us as we discuss:

• The difference between Emotional Quotient (EQ) and Emotional Intelligence (EI), and why emotions belong within a category of intelligence
• Why energy level may have a counterintuitive impact on one’s ability to learn
• Cultural differences and “display rules” to understand when observing the emotions of others
• Strategies for taking control of your emotions, such as parsing mood from feeling
• How checking one’s emotions repeatedly can reduce the cognitive resources one has to attend to day-to-day tasks
• How to address leaders with critical requests utilizing cognitive empathy
• Emotional due diligence and researching others’ emotional habits before asking big things of them

L&D In Action: Winning Strategies from Learning Leaders releases every other Tuesday, bringing you conversations from the best minds in Learning and Development.
Previous guests include: Simon Brown of Novartis, Ravin Jesuthasan of Mercer, Michael Lee Stallard of Connection Culture Group, Michelle Weise of Rise and Design and Dr. Nigel Paine of Learning Now TV.
Check out our five most downloaded episodes:

• The 5% Solution: Prioritizing Learning and Development in a Busy World
• Employing Talent, not Jobs, in the Age of Artificial Intelligence
• Creating Relational Excellence with the Power of Connection Culture
• Longer Life and Smarter Tech: Educating A Workforce For An Unknown Future
• Reframing L&D: The Need For Learning Practitioners In An Evolving World