Ep. 88 – Unveiling the Secrets of the MSP Industry: Insights from a 20-Year Technology Journalist - Rich Freeman

KnowTechTalk

In today's fast-paced business environment, technology has become an integral part of almost every aspect of operations. From communications, marketing to supply chain management and Cyber Security, ALL businesses rely heavily on technology. Journalists behind industry publications, conferences, social media and research reports provide a deep understanding of the tech industry and can offer valuable guidance to help businesses navigate its complex landscape.

Join Barb as she speaks with Rich Freeman, an industry expert with over two decades of experience in technology journalism. Rich is the go-to source for the latest trends, news, and best practices in the managed services space.

0:00 – Barb's Introduction

2:07 – How did Rich Freeman wind up in technology journalism from Yale?

3:50 – How has writing for technology journalism evolved over the years?

5:00 – Rich's thoughts about the impact of ChatGPT on the industry.

6:43 – What are some of the biggest challenges facing MSPs and their vendors today, and how does Rich see these challenges evolving in the coming years?

15:24 – Will AI play a role in levelling the playing field in the world of MSPs?

19:04 – What are Rich's predictions for the future when it comes to MSPs, vendors and the industry?

24:26 – Rich's thoughts on the decreasing price trends of PCs.

27:20 – What is the most important thing Rich has ever learned?

This podcast has been brought to you by CDNTechnologies.com. Canada's first and only certified outsourced IT Company where we provide IT Service, IT Support and Cyber Security to businesses all throughout North America from out worldwide headquarters in Oakville, Ontario.

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