Wendy Knowler is one of South Africa’s foremost consumer journalists, known for her columns published by TimesLIVE and her contributions to radio stations. She also hosts training workshops for businesses around SA. Her expertise is based on 20 years of mediating conflict between consumers and companies. Know your consumer rights. Have all your concerns answered by consumer expert Wendy because she knows best. Send your concerns or topic suggestions to our producer, Bulelani Nonyukela: nonyukelab@arena.africa