Ep 13: How our US team is achieving rapid growth while helping customers through the energy crisis

Inside Octopus Energy

Today we're back across the pond to talk to the US team about the exciting growth they've seen over the last 18 months since launching in Texas. We chat again with Michael Lee, the CEO of Octopus Energy US, Lily Stein who is an Octopus veteran and moving to Texas from Australia to lead operations and Naja Cossey, the Director of Marketing for US. We dive into some of the new programs and campaigns they've been running stateside to help customers through times of rising energy prices and grid uncertainty. We discuss the impact a brand that looks after its customers with such outrageously good service can have on the way customers use energy and how in turn, that can shift the way the market works.