Expectations & Ease of Use: Breaking Down the Best with Moo.com

In the Loupe

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This week, Mike talks through his favorite website to order from, and the consistency that has made them stand out to him for nearly 8 years. Moo.com is a company that makes business cards and greeting cards, and their communication, ease of use, and overall quality stand out in a crowded field.
Mike tries to pull out a few key lessons that you can learn from this company and apply to your own business.

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1. Expectations & Ease of Use: Breaking Down the Best with Moo.com (00:00:00)

2. Consistent Expectations (00:00:18)

3. Enhancing Branding and Customer Experience (00:13:53)