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المحتوى المقدم من Modern Dealership Magazine. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Modern Dealership Magazine أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
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Mabel Peralta, the Queen of Volvos & Customer Experience
Manage episode 212184313 series 2318415
المحتوى المقدم من Modern Dealership Magazine. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Modern Dealership Magazine أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
Mabel Peralta grew up with a love for Volvos now she uses that love to sell a lot of them. Our conversation with Mabel gets into her best practices for providing a great customer experience along with building a brand online that drives revenue. --- Send in a voice message: https://podcasters.spotify.com/pod/show/inthebox/message
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25 حلقات
Manage episode 212184313 series 2318415
المحتوى المقدم من Modern Dealership Magazine. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Modern Dealership Magazine أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
Mabel Peralta grew up with a love for Volvos now she uses that love to sell a lot of them. Our conversation with Mabel gets into her best practices for providing a great customer experience along with building a brand online that drives revenue. --- Send in a voice message: https://podcasters.spotify.com/pod/show/inthebox/message
…
continue reading
25 حلقات
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1 While Most Dealers are Laying Off due to the COVID-19 Pandemic, General Manager Ben Weir & his Ford Dealership are Hiring 10:32
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When we came across Ben Weir's post on Linkedin stating, "We need Salespeople" at his Ford store in Indianapolis. We had to take a double-take. Most of the posts we've seen on LinkedIn from dealership GM's were heartbreaking and full of uncertainty for the industry they love so much. But Ben Weir, General Manager at Pearson Ford, provided a major bright spot, his store needs more employees. Pearson Ford is up 15% YOY for April so far. If you work and love the car business & need some amazing optimism in your world, then I highly suggest listening to this conversation with Ben and Joey. --- Send in a voice message: https://podcasters.spotify.com/pod/show/inthebox/message…
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1 Laurie Foster | Fosters Strategies Group | Solutions with Profitable and Sustainable Impact 12:04
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Laurie Foster helps vendors and agencies vastly improve their performance in the automotive retail industry through consulting, training, coaching, and strategy. Currently, as client churn aka cancellations are adversely impacting these businesses, more leaders are turning to experts, like Laurie, for solutions with profitable and sustainable impact. Laurie discusses with Modern Dealership Magazine's In the Box podcast the proven strategies and solutions to provide today's automotive dealers and vendors with Foster Strategies Group's premium, proven solutions. --- Send in a voice message: https://podcasters.spotify.com/pod/show/inthebox/message…
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1 Bob Swartz | CEO Fenton Family Dealerships | How are Dealers Dealing with Disruptors like Tesla and Carvana? 14:52
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We asked Bob Swartz, CEO of the Fenton Family Dealership Group, how he views disruptors to the automotive retail industry like Tesla and Carvana. Are they threats or just fly-by-night companies that pose no harm? --- Send in a voice message: https://podcasters.spotify.com/pod/show/inthebox/message
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1 Mike Dullea | CEO AutoAlert | Customer Experience Management & Dealership Consumer Touch Points | NADA Show 2020 25:02
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Mike Dullea is an American entrepreneur, marketer, and innovator who is the CEO of AutoAlert and serves on its Board of Directors. Dullea is widely recognized as a charismatic pioneer of SaaS software programs within the automotive industry and for his influential career in the consumer automotive retail industry, changing the way people shop for and purchase vehicles in North America. Under Dullea’s leadership, AutoAlert scored a huge partnership with the iconic Ford Motor Company in 2018 through the introduction of an innovative way for dealerships to sell more cars and retain more customers in every kind of market, for which Dullea’s own patented Innovated Incentive Management System (IIMS) was critical. AutoAlert’s commitment to the community and giving back has been strengthened under Dullea’s leadership. For example, employees are given 16 hours of paid time every year to volunteer at their favorite local charity. Dullea also co-founded and served as CEO of VinSolutions . His pioneering understanding of the use of “big data” and its potential to assist automotive retail dealerships in finding, selling, and keeping their customers paved the way for greater profitability than any time in prior history. Following massive growth, VinSolutions was purchased by Cox Communications in 2012. Dullea then served as CEO of MotoFuze before it was acquired by HGGC . Dullea is a board member of Midwest Animal ResQ, and he is the proud guardian of a 1-year-old French bulldog named Lolipup . He enjoys playing guitar, going to concerts, and fishing. The In the Box Podcast is sponsored in part by AutoAlert and Dealer-FX . --- Send in a voice message: https://podcasters.spotify.com/pod/show/inthebox/message…
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1 Terry Miller | The First Five Things Terry Miller Would Do If He Took Over Your Dealership Tomorrow 21:12
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Terry Miller spent decades at the number one Ford dealership in the world for 29 years in a row, Galpin Ford. Terry recently left his position as General Manager and has become a partner and Executive Vice President of Gary Crossley Ford in Liberty, MO., a suburb of Kansas City. Terry gives his list of 5 things he would first do at your dealership if he took it over tomorrow. The In the Box Podcast is sponsored in part by AutoAlert and Dealer-FX --- Send in a voice message: https://podcasters.spotify.com/pod/show/inthebox/message…
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1 Kristina Acord, Berge Auto Group, Marketing/Biz Dev Director 13:40
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Like a lot of others in the automotive retail industry, Kristina Acord wears many hats at her dealership group. Handling business development & leading the marketing efforts for her group are just two important roles Kristina is in. --- Send in a voice message: https://podcasters.spotify.com/pod/show/inthebox/message…
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1 Bob Tasca III, VP of the Tasca Auto Group & CEO Tasca Racing 32:58
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It was a crazy weekend in Sonoma, CA during NHRA race weekend but Bob Tasca III took time out of his busy schedule to sit down with Modern Dealership's In the Box podcast to talk the history of the Tasca family with Ford Motor Company, going 330 miles/hour in his nitro funny car, and the future of automotive retail. --- Send in a voice message: https://podcasters.spotify.com/pod/show/inthebox/message…
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1 Nathan Hays, the Referral Master at Jefferson City AutoPlex 26:36
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Nathan Hays gives Modern Dealership the ends and outs of how to be involved in the community as a car salesman. Whether its getting involved in local government, online forums, or even just driving his car as an Uber driver Nathan uses every opportunity he can to let everyone in his community that he is there guy to go to for buying a car. --- Send in a voice message: https://podcasters.spotify.com/pod/show/inthebox/message…
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1 Steve Ewing, President of Wade Ford outside Atlanta, GA 23:30
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Steve Ewing, President of Wade Ford located just outside Atlanta, GA sits down with Modern Dealer Magazine right in the middle of the beautiful surroundings of Sonoma, CA. Steve discusses what it is like to not only be the president/dealer principal of a Ford franchise dealership but also the pride he has for his two children that are making an excellent life for themselves. --- Send in a voice message: https://podcasters.spotify.com/pod/show/inthebox/message…
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1 Mike Phillips Business Dev Executive at McCloskey Motors 32:59
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Great conversation with Mike Phillips, Digital Marketing & Business Development Executive at McCloskey Motors about life in the Colorado car business and how he uses his faith to inspire others. A wholesome guy with a positive, healthy outlook on life. Connect with him at http://www.leadtheteam.net/ --- Send in a voice message: https://podcasters.spotify.com/pod/show/inthebox/message…
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1 Rachelle Dena'e Bauer Digital Marketer with Weber Auto Group 23:31
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What's it like to be a new mom in the world of automotive retail? Joey Little talks to Rachelle Dena'e Bauer with the Weber Auto Group about social media content marketing within the dealership and being a new mom juggling her career. --- Send in a voice message: https://podcasters.spotify.com/pod/show/inthebox/message…
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1 Shawn Hays | Sales Manager at Dan Cummins Chevrolet Buick 42:40
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He's all over Facebook with his LIVE morning meetings for car salespeople from all over the US. Joey catches the chnace to interview Shawn Hays as he's making his journey to Dan Cummins Chevrolet Buick to join the team led by the inspirational General Manager Glenn Lundy, leader of the #RiseAndGrind movement. https://www.facebook.com/groups/2047481062208168/ --- Send in a voice message: https://podcasters.spotify.com/pod/show/inthebox/message…
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1 Mabel Peralta, the Queen of Volvos & Customer Experience 45:42
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Mabel Peralta grew up with a love for Volvos now she uses that love to sell a lot of them. Our conversation with Mabel gets into her best practices for providing a great customer experience along with building a brand online that drives revenue. --- Send in a voice message: https://podcasters.spotify.com/pod/show/inthebox/message…
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1 Marissa Molnar, The Red Racer. Racing and Selling Cars 24:42
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Great conversation with Marissa Molnar, a sales specialist at Route 46 Mitsubishi and also a drag racer. Marissa gives us her best practices to marketing herself online and how racing plays a part in her sales strategy. --- Send in a voice message: https://podcasters.spotify.com/pod/show/inthebox/message…
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1 In the Box Podcast Interview with Katie Wagner, Johnson Motor Company | Modern Dealership 24:37
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Great discussion with Katie Wagner, Director of Business Development for Johnson Motor Sales in Wisconsin. Talking about how to develop a profit driving BDC at an automotive dealership. Katie drops 3 truth nuggets for absolute success in any dealership's Internet department. --- Send in a voice message: https://podcasters.spotify.com/pod/show/inthebox/message…
مرحبًا بك في مشغل أف ام!
يقوم برنامج مشغل أف أم بمسح الويب للحصول على بودكاست عالية الجودة لتستمتع بها الآن. إنه أفضل تطبيق بودكاست ويعمل على أجهزة اندرويد والأيفون والويب. قم بالتسجيل لمزامنة الاشتراكات عبر الأجهزة.