AI and eClinicalWorks in the Cloud at United Digestive

Healthcare IT Today Interviews

According to Rich Eels, VP of Innovation & Integration at United Digestive, the company is committed to continuous improvement. This trait works well with eClinicalWorks in the cloud, given the ability of a cloud service to introduce new features quickly. Running on Microsoft Azure also provides access to many resources and features. United Digestive makes extensive use of the patient access features of eClinicalWorks, allowing patients to view schedules and book appointments online. One of the exciting new features, thanks to AI, is the system's ability to go through a patient list when some patient has cancelled an appointment, and offer the slot to another patient who has been waiting to see the doctor. Learn more about United Digestive: https://www.uniteddigestive.com/ Learn more about eClinicalWorks: https://www.eclinicalworks.com/ Health IT Community: https://www.healthcareittoday.com/