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Creating a Culture that Rocks with Jim Knight
Manage episode 447367297 series 2930439
المحتوى المقدم من Ovation. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Ovation أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
In this episode of Give an Ovation, we welcome Jim Knight, a former executive at Hard Rock Cafe who has transformed his experiences into a dynamic career as a speaker and author. Known for his engaging style, Jim blends the charisma of Guy Fieri with the motivational prowess of Tony Robbins.
Zack and Jim discuss:
- The importance of building a rockstar team and cultivating a vibrant culture
- How to create a guest experience that truly resonates
- The significance of accountability and setting clear expectations for team members
- Why investing in talent leads to sustained success over time
Tune in to discover how Jim's unique insights can help elevate your restaurant's guest experience!
Thanks, Jim!
فصول
1. Creating a Five-Star Guest Experience (00:00:00)
2. Building a Strong Employee Culture (00:11:35)
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