Innovative Concepts and Flavors with Abney Harper

Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates

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In this episode of Give an Ovation, we’re joined by Abney Harper, CEO and Founder of Prima Après, a unique fast-casual concept combining fresh pasta and pavlovas with a focus on thoughtful design, quality ingredients, and heartfelt hospitality. Abney shares her journey from fine dining and fashion retail to creating a chef-driven brand that delivers a luxury dining experience in a fast-casual setting.

Zack and Abney discuss:

• Transforming Fine Dining Into Fast-Casual Excellence
  How Abney turned a $50 pasta dish into an accessible yet premium quick-service experience.
• The Magic of Details in Guest Experience
  Why everything from custom bronze-cut pasta to perfect table heights makes a difference in how guests experience a restaurant.
• Hospitality Rooted in Human Connection
  How kindness, warmth, and personal interactions build lasting customer loyalty.
• Design That Enhances the Brand
  How Abney’s background in fashion and interior design inspired Prima Après' stylish, inviting spaces.
• Lessons in Restaurant Innovation and Growth
  What it takes to blend creativity with operational excellence while scaling a restaurant concept.

Tune in to learn how Abney Harper is redefining fast-casual dining by blending exceptional cuisine with intentional design and genuine hospitality!

فصول

1. Prima Apre (00:00:00)

2. Focusing on Details for Guest Experience (00:07:08)