Natixis' Britt Johnston and portfolio NED Tina Mavraki on the common mistakes finance bosses make when addressing conduct failings, and how regulators can stop cultural 'window dressing'

Following the Rules

Today’s guests outline where financial institutions are going wrong in their efforts to address their cultural shortcomings.

They discuss the practical steps that those managing finance workers can take to meaningfully improve the culture within their organisations and they outline how regulators could best support their efforts.

They also explain how such changes, and the cultural improvements deriving from them, can ultimately add value to the businesses embracing them.

Britt Johnston’s 30-year career includes 26 years in various senior roles on bank trading floors. In 2020, she took on responsibility for the UK conduct and culture programme at Natixis before being promoted in 2022 to oversee the investment bank’s conduct and culture initiatives in Europe, the Middle East and Africa.

Tina Mavraki’s 26-year career includes stints at banking giants Citigroup and Morgan Stanley. Since 2018, she has worked as a portfolio non-executive board director and strategic adviser for several financial institutions and research groups including Cambridge University’s Centre for Climate Engagement.

---

FURTHER READING:

Five Truths (and a Lie) About Corporate Transformation | BCG

Risk Cultures and Banking: Where next? | ACCA

Bank climate commitments are not effective - Green Central Banking | ECB report