The Lifelong Dream of Customer Support: Roy Atkinson

First Contact: Stories of the Call Center

With a career as diverse as his, it's a wonder how he ended up in the contact center space. But he did and we're all thankful for it! HDI's Lifetime Achievement Honoree and an overall incredible person we're honored to talk to: Roy Atkinson is our guest this episode. He's had some of the most interesting jobs ever, he's been in a band, he's an all-around tech guy, but if there's one thing he stands by and swears by, it's offering people support. In his words, that's been his driver all his life. So let's listen in on another fascinating story. This is First Contact: Stories of the Call Center, Episode 8 of Season 1.