How Dealerships Are Changing: Community & Innovation Unveiled! 🚗✨

Facts Not Feelings with Brooke C. Furniss

🚗 Welcome to a new episode of "Facts Not Feelings," where we're joined by Raymond Scarpelli from Ray Auto Group, discussing how their dealership is more than just a place to buy cars—it's a pivotal community hub! Dive into how Ray Auto Group fosters community engagement, nurtures long-term careers, and sets new standards in customer relations. Don't miss Raymond's insights on integrating community service seamlessly into business models, enhancing customer service, and staying ahead in the auto industry with innovative approaches.
🔍 What You'll Learn:
Community at the Core: The impact of community service on business growth and customer loyalty.
Culture Drives Success: Strategies for creating a positive workplace culture that attracts and retains top talent.
Redefining Auto Sales: Innovations in customer service and how they're transforming the auto sales experience.
📅 Don't miss out! Stay ahead of the curve by understanding how first-party data can make a real difference in your marketing efforts.
👥 Join Us! If you’re looking to refine your dealership's marketing strategies and ensure you're using data to its fullest potential, this is the episode for you!
Connect with Our Speakers:
Raymond Scarpelli: https://qrcc.io/skdzojm9bt0x
BZ Consultants Group: https://qrco.de/bcqqFo
Apple🎙️ https://apple.co/3DYjWN0
Spotify 🎧 https://spoti.fi/3DNNgFI
Youtube ▶️ https://bit.ly/3jDwPoO
🗣 Engage with Us:
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Chapters:
00:00 - Introduction
03:43 - Community Impact: How Ray Auto Group Drives Change
04:07 - Ray’s Personalized Link Pops Up
06:40 - Hiring for Heart: Key Traits for Automotive Success
10:46 - Adapting Recruitment for Gen Z & Millennials: Engaging through Social Media
16:07 - Debunking Myths in Auto Sales: Ray Auto’s Transparency Promise
18:44 - Community Ties: Boosting Brand and Loyalty at Ray Auto Group
21:35 - Fostering Work-Life Balance and Employee Retention
22:53 - Advancing Careers at Ray Auto Group
24:05 - Beyond the Lot: Ray's Passion for Sports & Podcasts
26:40 - Navigating the Fast-Paced Auto Industry: Training & Mentorship
30:40 - The Power of First Impressions in Auto Sales
35:28 - Lightning Round: Insights & Fun Facts Unveiled!
35:32 - Ray’s Personalized Link Pops Up