S3E47 - What CROs need to know about Heatmaps with Deborah O'Malley

Experiment Nation: The Podcast

Heatmaps to the rescue! Creating an impactful website hero section above the fold is vital for user engagement. Clear value propositions and compelling calls to action are essential, as users often don't scroll past this section. Heat mapping, combined with other techniques like exit polls and A/B testing, provides a comprehensive understanding of user behavior. While urgency and scarcity tactics can be effective, users have become more skeptical of overused strategies like countdown timers. Understand your audience through analytics data and tailor your optimization strategies accordingly, whether it's for B2C, B2B, or other sectors. Mobile interactions may have imprecise heat map data, so use it alongside other sources for a well-rounded view.