Digital adoption platforms for enterprise applications

ERP Confab

E-learning technologies, such as online courses, instructional videos and augmented reality apps, are in hot demand at corporations. Much of that demand is driven by the sheer number and complexity of the software applications employees must learn to use.

It's a massive training and onboarding challenge, one that many organizations are addressing with a digital adoption platform (DAP), a layer of software that works inside applications to guide users through their daily tasks.

The market for DAPs is growing, according to research firms Gartner and IDC. Companies are using DAPs to streamline employee onboarding, speed up training, foster compliance and even handle some tech support. DAPs are also becoming important tools in digital transformation initiatives.

In this podcast, Krishna Dunthoori, founder and CEO of Apty, explains how DAPs work and how organizations are using them. Apty, founded in 2018, specializes in making DAPs to ease the adoption and use of enterprise applications, including Salesforce, ServiceNow, Workday and Microsoft Dynamics ERP.

Dunthoori was previously founder and CEO of Excers Inc., which provides professional services for project portfolio management and enterprise software implementation. Before that, he was a solutions architect at the World Bank and the Federal Reserve Bank of Boston.

Other topics discussed in the podcast include:

• using DAPs in change management
• where DAPs fit in learning and development strategies
• Apty's plans to add generative AI to its platform

Host: David Essex, Industry Editor, TechTarget