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S3/Ep.7- Preventing & Diffusing Pissed off Customers, Clients & Patients
Manage episode 291077005 series 2445689
Sometimes having the tough conversation, admitting your fault & making it right is not the easy option in business, but very needed. Its amazing how quickly just ONE unsettled customer can destroy your reputation- Make sure your team and employees know how important this is.
Thanks for listening EJers!
92 حلقات
Manage episode 291077005 series 2445689
Sometimes having the tough conversation, admitting your fault & making it right is not the easy option in business, but very needed. Its amazing how quickly just ONE unsettled customer can destroy your reputation- Make sure your team and employees know how important this is.
Thanks for listening EJers!
92 حلقات
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