Generative AI is inevitable but a structured, responsible approach is critical

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In the latest episode of our Energy Transition Talks podcast series, Peter Warren sits down with Vice-President, CGI Global AI Research Lead Diane Gutiw to discuss generative AI and its global impact across industries. In part one of the conversation, they delve into the inevitability of AI in everyday life, the need for a structured, secure approach when using these tools and the use cases that are helping organizations improve efficiency and secure a quick return on their AI investment.

AI is inevitable (but requires guardrails)

The burgeoning conversation surrounding generative AI is one of the hottest topics for organizations globally. Questions pertaining to the inherent business opportunities and challenges are emerging at the same rate that organizations strive to define, harness and govern these new technologies.

According to CGI’s AI expert Diane Gutiw, one thing is not up for debate: “AI is inevitable.”

She sees the current AI landscape as similar to the adoption of the internet. “I think we're really going to be leveraging AI when we start to forget that it's there and are able to understand, have transparency into its processes and discern what's being delivered to us.”

However, Diane stresses that AI is not an end in itself. Especially in a business context, she explains, it is a tool developed to serve an intended purpose. “As long as we put the guardrails in place for responsible development, use and build-out of these tools, the power and the opportunities are unlimited.”
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