245 - Preventing Conflict with Self-Awareness with Business Consultant Karen Thrall

Elements of Stiles

Mark chats with executive coach and author Karen Thrall to explore the power of anger, emotional intelligence, and self-awareness in the workplace and beyond. Karen shares her personal journey from footwear executive to leadership consultant, and the hard lessons that led to her new co-authored book with Dr. Joe Shrand, Don't Lose Your Sh*t at Work! Together, they unpack the stages of anger, how emotional expression is often stifled from childhood, and the value of being heard in conflict situations. The conversation also highlights the groundbreaking AI tool Joze.ai, designed to make conflict resolution more accessible, empathetic, and scalable. Karen reflects on how self-awareness and negotiation can transform conflict into growth, and how technology might just help us get there!

Connect with Karen on LinkedIn and keep an eye out for the release of Don't Lose Your Sh*t at Work on her website!

Takeaways

• Anger can be a powerful emotion when managed correctly.
• Self-awareness is crucial in understanding our emotional triggers.
• Technology can enhance conflict resolution processes.
• Being heard is a fundamental need in any conflict situation.
• Negotiation skills are essential for personal empowerment.
• AI tools can provide new avenues for resolving disputes.
• Emotional intelligence plays a key role in workplace dynamics.
• Conflict resolution requires both human empathy and technological support.
• The journey of personal growth often involves navigating difficult emotions.
• Building bridges in conflict can lead to transformative outcomes.

Chapters

• 00:00 Understanding Anger: A Path to Empowerment
• 02:33 Karen Thrall: From Executive to Author
• 05:01 The Journey of Anger Management in the Workplace
• 07:44 Navigating Emotions: The Role of Self-Awareness
• 10:10 Conflict Resolution: Tools and Techniques
• 12:51 The Impact of Technology on Mediation
• 15:30 The Future of Conflict Resolution: A New Paradigm
• 18:03 Joze.ai: Revolutionizing Conflict Management
• 20:32 The Importance of Being Heard in Conflict
• 22:45 Negotiation Skills: Empowering Individuals
• 25:20 The Role of AI in Enhancing Mediation
• 27:44 Building Bridges: The Human Element in Conflict Resolution
• 30:13 Final Thoughts: Embracing Change and Growth

Affiliate Links:

Unleashing the Power of Respect: The I-M Approach by Joseph Shrand, MD

This episode is brought to you in part by SecuriTitle, a fractional paralegal service assisting with all things real estate in Massachusetts and New Hampshire.

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