Asking the Right Questions | Tracey Black

Do Good To Lead Well with Craig Dowden

How can you create connections, rather than transactions, at work? What, emotionally, can our jobs offer us? In this episode, Tracey answers these questions and more.

What You’ll Learn:

1. How authenticity is made up of integrity and empathy.

2. How to make real connections with colleagues.

3. How to care for mental health at work.

4. Strategies to have difficult conversations at work.

5. Whether or not remote work works (and how to do hybrid right).

Who is Tracey Black?

Tracey Black is the President and CEO of Payments Canada. Taking over the role in early 2020, Tracey saw the organization through a period of tremendous change. Payments Canada plays a vital role in supporting the Canadian economy as it ensures that our financial transactions are carried out safely and securely. In 2022, Payments Canada systems cleared and settled 119 trillion transactions. That works out to 476 billion every single business day! Tracey’s past experience includes executive roles at TD Canada Trust and RBC Royal Bank, and she's consulted extensively in the financial services industry as an independent consultant and with McKinsey Company. As President of GFH Group Inc. her responsibilities included the launch of chip cards or smart cards in Canada.

Follow Tracey:

LinkedIn: https://www.linkedin.com/in/tracey-black-2606884/

More of Do Good to Lead Well:

Website: https://craigdowden.com/

LinkedIn: https://www.linkedin.com/in/craigdowden/

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