How to Create the Best International Shopping Experience | Decoding Cross-Border Ecommerce | Ep #32

Decoding Cross-Border Ecommerce

Ever wonder what shoppers go through when buying from another country? Hosts Clint Reid, Founder and CEO of Zonos, and Aaron Bezzant, Zonos' Head of Global Trade Strategy, get into the intricacies of the international shopper experience with special guest Josh Beitler, Product Manager at Zonos. Discover what it's like for international customers to navigate cross-border ecommerce and learn actionable insights to optimize their buying journey. From currency conversion to fraud protection, Josh shares real-world examples of how to create a seamless, native-feeling shopping experience for global buyers. Don’t miss this essential conversation for any business looking to increase their international conversion.
Links:
Zonos Checkout overview:
https://zonos.com/docs/global-ecommerce/checkout?utm_source=youtube&utm_medium=video-link&utm_campaign=podcast
Zonos Hello overview:
https://zonos.com/docs/global-ecommerce/hello?utm_source=youtube&utm_medium=video-link&utm_campaign=podcast
Hello currency conversion:
https://zonos.com/docs/global-ecommerce/hello/currency-conversion?utm_source=youtube&utm_medium=video-link&utm_campaign=podcast
Checkout translation:
https://zonos.com/docs/global-ecommerce/checkout/translation?utm_source=youtube&utm_medium=video-link&utm_campaign=podcast
Learn more about Zonos:
https://www.zonos.com/?utm_source=youtube&utm_medium=video-link&utm_campaign=podcast
[00:00:00] Opening clip
[00:06:47] Introduction
[00:09:38] Cross-border shopping challenges
[00:11:25] Consequences of not localizing
[00:15:28] International shopper's high expectations
[00:17:48] Translation issues
[00:20:21] Inclusive product pricing
[00:22:33] Reducing cognitive load
[00:24:31] The future of cross-border ecommerce
[00:33:19] Advice to merchants
[00:34:48] How to use Zonos Checkout
#CrossBorderEcommerce #ShopperExperience #GlobalShoppers #EcommerceOptimization #Localization #PaymentSolutions #FraudProtection #EcommercePodcast #BusinessGrowth #InternationalTrade #Zonos #podcast