المحتوى المقدم من GameOver.News and Imran Siddiqui. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة GameOver.News and Imran Siddiqui أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
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Greg Melia emphasizes that empathy and curiosity are the foundation of effective customer experience (CX). He believes that organizations must design systems proactively—through tools like journey mapping and predictive analytics—rather than relying solely on reactive fixes. Melia highlights the importance of understanding customer motivations and aligning internal operations to consistently deliver value across all touchpoints. He also stresses the need for cross-functional collaboration and leadership that models CX priorities. When hiring, Melia looks for individuals who demonstrate storytelling ability, problem-solving, and ownership—key traits for driving cultural transformation. His approach reinforces the idea that sustainable CX excellence requires intentional system design, emotionally intelligent talent, and unified leadership around customer-centric goals. About Greg Melia At the helm of CXPA, my focus revolves around championing the global customer experience profession through strategic communications and community building, honed over five transformative years in leadership. Our organization thrives on CX certification, publications, and community that empower customer experience professionals to excel. Resources Customer Experience Professional Association: https://www.cxpa.org/home https://www.cxpa.org/home Please, hit the follow button: Apple Podcast: http://cxgoalkeeper.com/apple Spotify: http://cxgoalkeeper.com/spotify We’d love to hear your thoughts — leave a comment and share your feedback! Follow Gregorio Uglioni on Linkedin: https://www.linkedin.com/in/gregorio-uglioni/ About Gregorio Uglioni: Transforming Business Into Value Generating Engines - Creating Long-Lasting Impact Leveraging Customer Experience - Host Of The Globally Recognized CX Goalkeeper Podcast “Customer Experience Goals” - Speaker at global events & at podcasts - Judge at International Awards - CX Lecturer for several institutions Listen to more podcasts on The Agile Brand network here: https://agilebrandguide.com/the-agile-brand-podcasts/…
المحتوى المقدم من GameOver.News and Imran Siddiqui. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة GameOver.News and Imran Siddiqui أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
المحتوى المقدم من GameOver.News and Imran Siddiqui. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة GameOver.News and Imran Siddiqui أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
On March 25, 2025, President Donald Trump convened a meeting with U.S. ambassadors in the White House Cabinet Room. The meeting underscored the administration's focus on both national security and electoral integrity. https://www.whitehouse.gov/news/ https://dclive.news/
U.S. President Donald Trump met with the President of Ukraine Volodymyr Zelenskyy in the Oval office at the White House on February 28, 2025, to sign a potential peace deal between Russia and Ukraine that also involved a raw minerals deal. The two leaders engaged in heated discussions that quickly evolved into a fiery debate between the two and U.S. Vice President J.D. Vance. The meeting ended without any deal yet. https://www.whitehouse.gov/news/ https://dclive.news/…
U.S. President Donald Trump welcomed United Kingdom Prime Minister Keir Starmer to the White House on February 27, 2025, for a high-level meeting in the Oval Office. The two leaders engaged in discussions centered on advancing peace talks between Russia and Ukraine, as well as exploring avenues to strengthen the future relationship between the two nations. The meeting underscored the enduring alliance between the United States and the United Kingdom, with both leaders reaffirming their commitment to fostering global stability and diplomatic resolutions to ongoing conflicts. https://www.whitehouse.gov/news/ https://dclive.news/…
On February 26, 2025, President Donald Trump convened his first Cabinet meeting of his second term, emphasizing a directive for his team to adhere strictly to his policies. Elon Musk, leading the Department of Government Efficiency (DOGE), outlined an ambitious plan to reduce the federal deficit by $1 trillion by 2026. This initiative includes identifying and eliminating inefficiencies, such as non-existent employees on government payrolls. Despite facing criticism and personal threats, Musk's approach received President Trump's full support. The meeting also addressed international relations, with Trump proposing a 25% tariff on the European Union, alleging the bloc was "formed to screw the United States." The administration also directed federal agencies to prepare significant staff reduction plans by March 13, aiming to streamline operations and cut costs. https://www.whitehouse.gov/news/ https://dclive.news/…
U.S. Representative Thomas Massie represents Kentucky’s 4th Congressional District which stretches across Northern Kentucky and 280 miles of the Ohio River. Representative Massie has ignited a serious facts based debate stating that, “ USAID funded an organization that fabricated evidence which was used to impeach President Trump.” Adding to the conversation Massie also asked all Americans a simple question - if “ The Deep State frequently funds regime change efforts abroad, but when it uses taxpayer money to undermine our own government, isn't that treason?” https://massie.house.gov/media/ | https://dclive.news/ #news #politics #dc #washington #thomasmassie…
On Feb 21, 2025 U.S. President Donald Trump spoke at Governors Working Sessions in the State Dining Room of the White House. President Trump talked about spending cuts, development in manufacturing and industries and also took a few questions from a bipartisan group of governors. https://www.whitehouse.gov/news/ https://dclive.news/…
Kash Patel became the first Asian and Indian American to lead the FBI, United States Federal Bureau of Investigation. The oath ceremony was conducted by Attorney General Pam Bondi. https://www.fbi.gov/news https://dclive.news/
White House press secretary Karoline Leavitt holds White House press briefing with Deputy Chief of Staff Stephen Miller, National Security Advisor of the United States Mike Waltz, and NEC Director of the National Economic Council of the United States Kevin Hassett. https://www.whitehouse.gov/news/ https://dclive.news/…
Secretary Robert F. Kennedy Jr. delivers welcoming remarks to the staff at HHS U.S. Department of Health and Human Services (HHS) and outlines the next steps forward to improve the health of all Americans | http://www.hhs.gov | https://dclive.news/
This is DC Live. Everything Washington, plus, the Politics. on DClive.news On January 23rd 2025, President Trump gave Virtual Remarks to the World Economic Forum in Davos, laying out his agenda for the people of the United States and the immediate plans of his administration to work together with other countries of the world in bringing peace and stability for the people instead of war and destruction. https://www.whitehouse.gov/news/ https://dclive.news/…
President Trump has taken bold action to expand access to IVF. His Executive Order directs policy recommendations to safeguard IVF treatments and lower costs-making fertility care more affordable for American families. https://www.whitehouse.gov/news/
مرحبًا بك في مشغل أف ام!
يقوم برنامج مشغل أف أم بمسح الويب للحصول على بودكاست عالية الجودة لتستمتع بها الآن. إنه أفضل تطبيق بودكاست ويعمل على أجهزة اندرويد والأيفون والويب. قم بالتسجيل لمزامنة الاشتراكات عبر الأجهزة.