Bridging AI and Business: Conversational AI & Communicating Data Value

Data Science Salon Podcast

In this episode of the Data Science Salon Podcast, host Anna Anisin sits down with two incredible leaders driving innovation in AI and data science. First, Noelle Russell, CEO at AI Leadership Institute, shares her expertise on Conversational AI and intelligent contact centers. She discusses how companies can leverage AI-driven solutions to enhance customer experiences, streamline operations, and overcome key challenges in implementing intelligent engagement strategies. Noelle also highlights her experience leading AI initiatives at top tech companies, offering a unique perspective on the evolving role of AI in business. Next, Amarita Natt, Managing Director of Data Science at Econ One Research, dives into one of the biggest challenges in data science: communicating the value of AI and ML projects to business leaders and clients. She explores the common disconnect between technical teams and executives, sharing strategies for framing data insights in a way that drives decision-making and measurable impact. Both guests provide valuable takeaways for data professionals looking to bridge the gap between AI technology and real-world business success. Tune in for an engaging conversation on AI adoption, communication strategies, and the future of intelligent systems in business!