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The Customer Success Playbook for Product-Led Growth
Manage episode 500962269 series 3598254
المحتوى المقدم من CS RevSpeak. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة CS RevSpeak أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
In this episode, we’re diving into the critical role Customer Success plays in a Product-Led Growth (PLG) motion and how to rethink your CS team’s focus and metrics in a self-serve world.
You’ll learn:
✔ What makes PLG fundamentally different from traditional sales-led models
✔ How CS can drive value throughout the entire user journey—from sign-up to expansion
✔ How to adapt your engagement model and scale success in a product-led environment
✔ Key metrics that matter in PLG and how to measure CS impact
Whether you're supporting freemium users, converting trials, or scaling high-touch guidance for power users, this episode will give you clarity on how CS can move the needle in a PLG-driven company.
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- Visit Our Website: Explore more resources and insights. CS RevSpeak
Until next time, keep driving success and speaking the language of revenue!
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