20 How to turn conversation competence into conflict competence
Manage episode 461798395 series 3639725
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Conflict overwhelms your calm conversational skills that connect you to the other person. So, how do you stay in touch with your calm conversational competence, to carry it into conflict competence? Deborah shows you how to hack your conversation competencies for conflict competencies.
Dr. Deborah Sword is a conflict specialist with decades of experience and training to share.
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