74 Customer experience and government services with Clare Martorana, Mina Hsiang, and Jodi Leo

Civic Tech Chat

We are joined by Federal Chief Information Officer Clare Martorana (https://www.linkedin.com/in/claremartorana/), United States Digital Services Administrator Mina Hsiang (https://www.linkedin.com/in/minahsiang/), and Nava Chief Delivery Officer Jodi Leo (https://www.linkedin.com/in/jodi-leo-7a21777/). We dive into a conversation about the importance of effective government services delivery and how an executive order focused on customer experience may impact that space. Join us on Discord (https://discord.gg/hECzBJh) Resources and Shoutouts: - https://www.whitehouse.gov/briefing-room/presidential-actions/2021/12/13/executive-order-on-transforming-federal-customer-experience-and-service-delivery-to-rebuild-trust-in-government/ - https://www.usajobs.gov/ - https://www.usds.gov/apply - https://www.navapbc.com/careers/