24. TalkTalk CTO Gary Steen on technology, change, security, sustainability, and the 2020 CIO 100

CIO UK Podcast

TalkTalk CTO Gary Steen spoke to CIO UK Editor Edward Qualtrough during episode 24 of the CIO UK podcast to discuss his role leading technology, change and security across Manchester-based telco and broadband provider. A member of the 2019 CIO 100, Steen - the Managing Director of Technology, Change and Security - spoke about the company's move from London to Salford and its new 'Tech City' HQ next to the BBC's Media City site, recruiting new skills in Manchester and the north west, how TalkTalk has made great strides in its customer experience proposition with data as the backbone, his interpretation of the CIO role, how TalkTalk has responded to its 2015 cyber breach, the organisation's sustainability agenda, and why CIOs should want to be part of the 2020 CIO 100.