Driving Strategic Change Starting With The Customer

Changing Careers with Conrad Chua

In many companies, there are several layers between developing strategy and the customer. The best plans and presentations crumble on the first contact with customers and the best companies can rapidly collect, clean and learn from customer data. Whether you are grappling with customer churn, or figuring out what's going on between strategy and execution, our guest Vignesh Chandran has more than 10 years of experience working with top companies on precisely these problems. Learn how you can develop better strategies that can be better executed based on good data.