))
Episode 50: IT Asset Management + Service Configuration Management
Manage episode 503793856 series 3687202
المحتوى المقدم من Jason Edwards. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Jason Edwards أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
Assets and configurations form the backbone of service delivery, and ITIL provides two practices to manage them. In this episode, we’ll explore IT asset management, which tracks the financial, contractual, and lifecycle aspects of assets like hardware and software. Service configuration management complements this by managing the technical details and relationships of configuration items (CIs) within a configuration management database (CMDB). Together, they ensure that organizations know what they own, where it is, how it connects, and how it supports services.
We’ll also highlight why these practices matter beyond inventory. Accurate asset and configuration data enable effective change management, incident resolution, and risk assessment. On the exam, be ready to distinguish between the financial focus of asset management and the relational focus of configuration management. In real practice, they are inseparable, creating transparency that supports every other ITIL activity. This episode was produced by BareMetalCyber.com.
58 حلقات
مشاركة
