Conversation Starter: Rate your own performance

Career Conversations (Hospitality)

Liam and Jo introduce another question that is used inside the Korero software. This is the first of the performance-based questions focusing on how to effectively measure and discuss employee performance regularly. They explore the importance of clear expectations, the role of leadership in facilitating performance conversations, and the value of self-assessment from employees. Jo emphasises the need for supportive environments where employees can thrive and the significance of ongoing dialogue about performance and development.

Takeaways

• Performance measurement should align with organisational values.
• Clear expectations are crucial for employee success.
• Self-assessment empowers employees in their performance journey.
• Regular performance conversations enhance engagement and development.
• Leadership training is essential for effective performance management.
• Employees want to know how to improve their performance.
• Creating a psychologically safe environment is key for feedback.
• Performance discussions should be structured and evidence-based.
• Empowering managers leads to better employee development.
• Continuous feedback fosters a culture of improvement.

Chapters

00:00 Introduction to Performance-Based Questions
02:36 Understanding Good Performance
05:45 The Importance of Support in Performance Measurement
08:45 Measuring Values and Accountability
11:47 Timing for Performance Conversations
14:49 Employee Self-Assessment vs. Manager Evaluation
17:59 Conducting Effective Performance Conversations
20:45 Action Points and Career Development
23:51 Empowering Managers for Employee Growth