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Customer Journey Mapping: understanding the customer experience
Manage episode 421614218 series 3550465
المحتوى المقدم من BSPK. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة BSPK أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
Discover the secrets to optimizing your customer journey with BSPK! In this episode of "Clienteling Unveiled," host Katie sits down with Jeff Ellis, VP of Sales at BSPK, to explore the essentials of customer journey mapping. Learn how to create seamless and satisfying experiences for your customers, from initial awareness to loyalty. Tune in for expert insights on enhancing engagement, satisfaction, and loyalty through effective journey mapping and clienteling strategies.
BSPK is a leading innovator in retail technology, empowering businesses to thrive in a dynamic market. Through cutting-edge solutions and insightful analysis, BSPK redefines the retail experience.
Check out our Clienteling 101 page to learn more about clienteling: https://www.bspk.com/clienteling101
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