Childcare Waitlists: The Story of Moxi

Bounce

In this episode of Bounce, Mollie Cox and Claire Flowers interview Cori Fain-Forrest, CEO and Founder of Moxi. The discussion centers around Cori's journey from childcare worker to tech entrepreneur, and her creation of Moxi, a membership-based childcare center that combines traditional childcare with modern amenities. Cori shares her experience with the childcare crisis, which led her to create Moxi. She details the challenges of starting the business, including fundraising difficulties, finding suitable locations, and making personal sacrifices. The conversation covers Moxi's innovative approach to childcare, which includes flexible scheduling through an app, co-working spaces, fitness facilities, and other parent-focused amenities. Cori also discusses the technical challenges of developing the app, her approach to user research, and the importance of listening to customer needs. The interview provides insights into the personal and professional challenges of founding a startup while being a new parent.

Show notes

(00:53) - Introduction of guest Cori Fain-Forrest, founder of Moxi

(02:04) - Cori's background and career journey

(03:43) - Explanation of Moxi's business model and services

(04:58) - Cori's experience in economic development and transition to tech

(07:00) - Discussion of career transition and motherhood as catalyst

(09:55) - Personal experience with childcare crisis

(13:52) - Impact of childcare crisis on families

(17:13) - Development of Moxi and personal sacrifices made

(30:00) - Discussion of Moxi's amenities and services

(40:00) - Product development and user research approach

(50:00) - Closing discussion and wrap-up