28: What Is Ethical AI?

Bots and Beyond

Artificial intelligence has evolved at a breakneck pace in recent years and has made many positive impacts in both our personal and professional lives. As AI solutions become increasingly powerful, concerns have been raised around the ethical challenges associated with this technology. How can companies avoid stumbling into some of those ethical pitfalls? What do we need to know about unconscious bias and the role it plays in the development of AI solutions?

These questions and more are discussed in this episode of Bots & Beyond as host Wayne Butterfield talks to ISG colleague, thought leader and culture and change leadership expert Missy Lawrence-Johnston. Many of the topics Wayne and Missy discuss are also covered in Missy’s recent article in Information Week: I’m Not a Cat: The Human Side of Artificial Intelligence.