Improve Employee Confidence By Relying on Guided Knowledge with Greg DeVore

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In this episode, I chat with Greg Devore on the topic of knowledge transfer and its critical role in enhancing employee confidence and overall business performance. You'll discover how relying on tribal knowledge may be hindering your company's progress and learn to assess the effectiveness of your current practices.
Greg touches on his Find & Follow framework, a powerful tool designed to streamline knowledge transfer and boost your team's efficiency in record time. Tune in to unlock the secrets to empowering your employees and driving your business forward!
Key Moments
0:00 - Introduction
1:00 - Greg DeVore's Journey
3:50 - Definition of Knowledge Transfer
5:14 - Challenges of Tribal Knowledge
8:47 - Starting with a Plan
10:30 - Importance of Granular Documentation
12:00 - Leveraging Visual Aids
13:04 - Creating Accessible Resources
15:32 - Testing and Improving Guides
17:57 - Using Screenshots Effectively
19:52 - Planning for Change
20:35 - Conclusion and Contact Information

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