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Enhancing the Savannah Banana Fan Experience through Facility Operations
Manage episode 424081598 series 3512374
المحتوى المقدم من Brian Gregory. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Brian Gregory أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
Beyond Buildings host Brian Gregory sits down with Ret Weeks, the dynamic leader of stadium operations and capital projects for the Savannah Bananas. Tune in to discover how Ret and his team prioritize fan experiences, manage the challenges of a historic stadium, and continuously innovate to make baseball fun and engaging. This episode is packed with insights on servant leadership, operational excellence, and team culture.
00:00 Introduction to stadium operations leader Ret Weeks.
03:43 Brian and Ret talk financial management, analyzing data, tracking expenses, budgeting.
07:59 How stadium operations enhance fan experience with quality service.
13:49 Prioritizing fans, even over sponsorship and sales.
18:13 Adding a thousand seats requires supporting facilities.
22:13 North Star guiding operational decisions, serving fans.
24:28 Understanding purpose makes routine tasks meaningful.
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