Turning Prospective Clients Away with Moorea Malatt

Becoming a Sleep Consultant with Jayne Havens

Moorea is the Director of the Sleep Counseling Institute and has been supporting families for over 22 years. She's a survivor of extreme postpartum sleep deprivation and has been providing evidence-based sleep education to professionals for the last 8 years combining the biological and behavioral sciences, lactation/ feeding science, attachment theory, and prioritizing whole-family mental health awareness. Moorea is trained in early childhood development, lactation and all forms of infant feeding, counseling psychology and Perinatal Mental Health (PMH-C).

On this episode of the Becoming a Sleep Consultant podcast Moorea shares:
- Circumstances that would lead her to refer a prospective client to other professionals or even another sleep consultant
- Verbiage that she uses to make these families feel seen even though she is sending them in a different direction
- A horror story and a lesson learned!

Links:

Website: https://sleepcounselinginstitute.com/
Instagram: https://www.instagram.com/thesleepwitch/

If you’d like to learn more about becoming a Sleep Consultant, please join our Facebook Group https://www.facebook.com/groups/becomeasleepconsultant

CPSM website: https://thecpsm.com/

Book a free discovery call to learn how you can become a Certified Sleep Consultant here: https://jaynehavens.as.me/CPSM-Inquiry