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Culture Chat - Building Strong Teams: Active Listening, Feedback, and Employee Engagement
Manage episode 456731880 series 3471106
المحتوى المقدم من Rachael Gass & Andrea Herbert, Rachael Gass, and Andrea Herbert. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Rachael Gass & Andrea Herbert, Rachael Gass, and Andrea Herbert أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
In this episode of Culture Chat, healthcare executive Amanda Flaum from Kaiser Permanente shares her leadership approach centered on humility, continuous learning, and active listening. With over 25 years of experience, Amanda highlights the importance of building meaningful relationships, fostering transparency, and embracing feedback to drive team growth.
She recounts a pivotal moment early in her career that led to initiatives like “Coffee with Amanda” sessions, enhancing authentic connections with her team.
Key insights include:
- Active listening in leadership
- Creating a culture of feedback and transparency
- Promoting psychological safety and bravery
- Being authentic and approachable
- Enhancing employee satisfaction and trust
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