Diagnosing The Aftermarket A To Z podcast

1
Electrical Myth La Resistance! [E209] 17:25

منذ 6 أيام17:25

17:25

Thanks to our Partner, NAPA Autotech Training and Pico Technology Watch Full Video Episode Matt Fanslow opens with “Resistance is futile” and tackles a common belief: “Resistance always makes current go down.” He walks through why that’s mostly—but not always—true, and shows how electric motors (especially starters) can draw more current when unwanted resistance slows them down by reducing counter-EMF. Along the way he ties Ohm’s Law to real diagnostics, shares a Rust Belt cable-smoker story, and closes with a heartfelt reminder about seeking help for the “stuff” we all carry. Key Topics The “always/never” trap in electrical claims Ohm’s Law in real life: fixed voltage vs. changing conditions Why motors misbehave: counter-EMF as dynamic “resistance” Starter example: inrush current, RPM drop → current rise High-resistance cables that increase current (and make heat) Where the energy goes: heat in brushes/cables vs. mechanical work Instantaneous truth of Ohm’s Law: accurate at a moment in time, not across changing dynamics Practical tell-tales: slow crank + rising amps + hot/smoking cables Mental health note: removing stigma and getting professional help Practical Takeaways Motors are dynamic loads. If RPM drops (binding, poor supply, worn pump), counter-EMF falls and current can increase even as “resistance in the circuit” rises. Heat = the clue. Elevated current with slow rotation often means energy’s being dumped as heat (cables glowing, insulation softening, brushes cooking). Measure what matters. Combine voltage drop, current measurement, and temperature/thermal observation under load to find where the power is going. Interpret Ohm’s Law correctly. It holds at an instant ; across changing conditions, re-evaluate with the values at that moment. Case Study Highlight Chevy Suburban (late ’80s/early ’90s): Slow crank, ~400 A draw when ~150 A expected; braided negative cable glows red under a 10–20 s crank. Root cause: high-resistance path + reduced counter-EMF → higher current and wasted power as heat. Tools & Concepts Mentioned Current probe / ammeter Voltage drop testing Starter relative compression patterns Counter-EMF (a.k.a. back-EMF) Old-school VAT-style analyzer (Snap-on digital variant) Quotes / Moments “It’s rare we can say always or never .” “Ohm’s Law isn’t broken—it’s instantaneous .” “If it isn’t turning it into work, it’s turning it into heat .” Thanks to our Partner, NAPA Autotech Training NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details. Thanks to our Partner, Pico Technology Are you chasing elusive automotive problems? Pico Technology empowers you to see what's really happening. Their PicoScope oscilloscopes transform your diagnostic capabilities. Pinpoint faults in sensors, wiring, and components with unmatched accuracy. Visit PicoAuto.com and revolutionize your diagnostics today! Contact Information Email Matt: mattfanslowpodcast@gmail.com Diagnosing the Aftermarket A - Z YouTube Channel Subscribe & Review : Loved this episode? Leave a 5-star review on Apple Podcasts and Spotify The Automotive Repair Podcast Network : https://automotiverepairpodcastnetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/…

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"Yo, Adrian!" What We Can Learn From Rocky [E208] 21:56

منذ 13 يومًا21:56

21:56

Thanks to our Partner, NAPA Autotech Training and Pico Technology Watch Full Video Episode Matt riffs on a surprisingly quiet moment from Rocky —the late-night scene where Rocky admits he can’t beat Apollo and Adrian simply asks, “What do we do?” From that question, Matt draws a blueprint for technicians and shop owners: set realistic, self-assigned wins and stack them. Instead of living and dying by big, binary outcomes (“fixed/not fixed,” “hit benchmark/missed benchmark”), build momentum with attainable goals that compound into competence, confidence, and better shop results. Big Ideas “What do we do?” beats “You can do it!” Swapping empty hype for practical next steps creates traction. Redefine winning: Rocky doesn’t win the fight; he wins by “going the distance.” Translate that to your day: hit achievable targets that move you forward. Stack small, durable improvements: The path to 40+ billed hours or top-quartile shop productivity runs through many smaller, consistent wins. Perfection limits joy: Ambition is good; impossible standards starve you of pride and progress. Benchmarks aren’t commandments: Continuous improvement may matter more than someone else’s KPI. Practical Takeaways for Techs Scope reps, not scope heroics: Use the oscilloscope on easy cars and routine checks—pair voltage with time until it’s second nature, then add a second channel and a low-amp probe where it makes sense. Thermal imager habits: Pull it out on brake inspections, wheel-bearing complaints, and on known-good vehicles to calibrate your eye for “normal.” Micro-goals to build hours: If you’re billing ~20 hrs/week, aim for 25 (≈+1 hr/day). Then 30 . Ask: Where can I reclaim two hours? (economy of motion, fewer tool trips, better setup). Practical Takeaways for Shop Owners/Leads Aim for +10–15% improvements first: If techs are ~60% productive, target 70% , not 100% overnight. Design the system to enable the next step. Design wins into the week: Encourage daily scope/thermal reps, short debriefs, and “wins boards” that recognize process improvements—not just hero fixes. Coach with the Adrian question: When someone says, “I can’t hit that,” respond with: “What do we do?” Identify the next two concrete actions. Memorable Lines “We can define our own successes—it doesn’t have to be everyone else’s.” “Set wins somewhere earlier in the process, not only at the final repair.” “I hope you’re proud of yourself—and that you let yourself feel it.” Chapter Guide Cold open & sponsors — NAPA Auto Tech Training, Pico Technology Why Rocky still hits — the “What do we do?” scene Defining ‘going the distance’ at work Tech micro-wins — scope reps, thermal habits, pairing voltage & current Shop micro-wins — stepwise productivity goals, system design > pep talks Perfection vs. pride — making room to feel accomplished Thanks to our Partner, NAPA Autotech Training NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details. Thanks to our Partner, Pico Technology Are you chasing elusive automotive problems? Pico Technology empowers you to see what's really happening. Their PicoScope oscilloscopes transform your diagnostic capabilities. Pinpoint faults in sensors, wiring, and components with unmatched accuracy. Visit PicoAuto.com and revolutionize your diagnostics today! Contact Information Email Matt: mattfanslowpodcast@gmail.com Diagnosing the Aftermarket A - Z YouTube Channel Subscribe & Review : Loved this episode? Leave a 5-star review on Apple Podcasts and Spotify The Automotive Repair Podcast Network : https://automotiverepairpodcastnetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/…

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I Hope You're Proud of Yourself [E207] 33:20

منذ 20 يومًا33:20

33:20

Thanks to our Partner, NAPA Autotech Training and Pico Technology Watch Full Video Episode Matt wrestles with a lifelong pattern of shame, defensiveness, and downplaying wins—and how naming it (out loud) is helping him show up better at work and at home. This one’s part confessional, part field guide: practical, unglamorous steps for accepting compliments, advocating for your value, and being safer to confront in relationships. Content note: brief, heartfelt discussion of infant loss (the story of Matt’s son, Benjamin). Why listen If you instinctively swat away compliments or feel “pride” is off-limits, this gives language—and a few reps—to shift that. Shops, teams, and families run better when we replace shame/stonewalling with honesty and curiosity. Highlights The “shame tank” : how early patterns trained Matt to equate mistakes with identity (“I did something dumb” → “I am dumb”) and how that fueled resentment cycles with employers and loved ones. Stonewall → spill → reset → repeat : the loop that forms when you won’t self-advocate until pressure boils over. Compliment deflection ≠ humility : jokes like “you need to get out more” felt safe, but quietly devalued real wins. Owning value without arrogance : learning to state what you bring to the table without feeling like your mouth is on fire. Two proud moments (finally named): Benjamin’s birth : staying present, stopping futile interventions, and making sure mom and family had time with him. https://mattfanslow.captivate.fm/episode/overcoming-the-loss-of-a-child-finding-a-silver-lining-e035 Post-divorce boundaries : noticing red flags early and exiting a relationship kindly (growth in real life, not theory). Professional growth he’ll actually own : the podcast, teaching, equipment dev/beta, EEPROM/board-level work, and expanding beyond “just drivability.” Result of doing the work : markedly better conversations with his boss; marriage moving from “fine” to genuinely “great.” Practical takeaways Language swap: “I did something dumb” ≠ “I am dumb.” Keep identity out of error statements. Three-beat compliment drill: Hear it → pause → say “thank you” → full stop. (Joke later if you must.) Mini inventory: keep a running note of 3 specific things you did well this week; read it before hard conversations. Advocacy prep: write a one-page “value brief” before comp talks: outcomes, examples, and how they helped the shop/client. Repair the feedback channel: agree with your partner/teammate on a critique ritual (time, signal word, and goal). Get a spotter: a counselor/therapist helps reveal blind spots faster than white-knuckling it alone. People & mentions Bob (AAPEX episode—“shame tank” origin point in prior convo) https://mattfanslow.captivate.fm/episode/exploring-relationships-health-and-personal-growth-with-bob-heipp-e109 Equilibrium Therapy Services — Margaret Light (Minnesota) https://www.equilibriumtherapyservices.org/ Matt’s closing wish If this hits a little too close to home, good—there’s traction there. Be honest with yourself, let trusted people be honest with you, and get help if you need it. It’s not weakness; it’s a flex. Thanks to our Partner, NAPA Autotech Training NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details. Thanks to our Partner, Pico Technology Are you chasing elusive automotive problems? Pico Technology empowers you to see what's really happening. Their PicoScope oscilloscopes transform your diagnostic capabilities. Pinpoint faults in sensors, wiring, and components with unmatched accuracy. Visit PicoAuto.com and revolutionize your diagnostics today! Contact Information Email Matt: mattfanslowpodcast@gmail.com Diagnosing the Aftermarket A - Z YouTube Channel Subscribe & Review : Loved this episode? Leave a 5-star review on Apple Podcasts and Spotify The Automotive Repair Podcast Network : https://automotiverepairpodcastnetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/…

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Training That Actually Trains with Brandon Steckler & Bob Leonard [E206] 1:01:01

منذ 27 يومًا1:01:01

1:01:01

Thanks to our Partner, NAPA Autotech Training and Pico Technology Watch Full Video Episode Live from “pre-ASTA,” Matt sits down with two “industry nobodies” (his words) who… are anything but. The trio gets honest about what makes training worth the time and money—and what ruins it. They dig into presenter prep (yes, 40 hours for a 4-hour class), class vetting, sponsor pressure, why a sexy scope trick isn’t always the right first move, and how to bring new voices onto the stage without burning attendees. They also share practical advice for first-timers at training expos so you learn more and regret less. What we cover Why one weak class can poison a whole event—and how to prevent it The difference between a presenter and an educator Brandon’s CTI “boot camp” lessons: pacing, body language, audience interaction Teaching your experience vs. reading someone else’s slides The “pico math channel” vs. relative compression—start simple, earn the complexity Real-world prep: building a class, flow, case study sourcing, time costs no one sees Sponsor dynamics: class quality vs. class quantity Vetting ideas: short audition decks, Zoom mini-presentations, real Q&A Pathways for new trainers: Techs Informing Techs, vision-style tech talks, co-teaching/mentorship Feedback that helps: beyond Scantron; what to write so organizers can act Attendee playbook: note-taking, pacing yourself, lobby networking, post-event review Quick takeaways For trainers If you didn’t write the class, make it your own—prep until you could answer questions without the deck. Lead with the right test, not the flashiest one. Wow factor is not a learning objective. Ask a veteran to review your flow. Co-teach if you can. For event organizers Don’t let sponsorship replace standards. Vet instructors with a 10–15 slide audition + live Q&A. Reward quality: fewer tracks > more mediocre tracks. Follow up for feedback after the event; invite longer-form comments. For attendees Bring a notebook/app, a highlighter, and capture 3 “do-this-Monday” items per session. Don’t try to copy every slide—listen for the why and the decision tree. Network on purpose. Introduce yourself. Follow up a week later as you review notes. Notable moments/quotes “Teaching is the fun part—I’d do that for free. You’re really paying for the prep.” — Brandon “You can’t preach ‘training matters’ and then short-change the delivery.” — Matt “We need an on-ramp for new presenters—safe reps before three-hour sets.” — Matt “Start with the test that answers the question fastest.” — Bob Shout-outs & mentions MobilityWorks — Bob’s focus on vehicles modified for physically disabled drivers/passengers CTI/Worldpac instructor boot camp (presenter craft) Techs Informing Techs / vision-style tech talks — great first stage reps Pico Technology concepts referenced (math channels, relative compression) Who this episode helps Techs deciding whether to spend the time/money to travel for training New and aspiring trainers looking for the right entry path Organizers who want higher attendee retention and better word-of-mouth Call to action Been to a class that changed your workflow—or wasted your time? Send Matt what made the difference and why. If you’re an aspiring presenter with a killer case study, draft a 10-slide mini and reach out—let’s get you reps at a tech-talk format. Thanks to our Partner, NAPA Autotech Training NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details. Thanks to our Partner, Pico Technology Are you chasing elusive automotive problems? Pico Technology empowers you to see what's really happening. Their PicoScope oscilloscopes transform your diagnostic capabilities. Pinpoint faults in sensors, wiring, and components with unmatched accuracy. Visit PicoAuto.com and revolutionize your diagnostics today! Contact Information Email Matt: mattfanslowpodcast@gmail.com Diagnosing the Aftermarket A - Z YouTube Channel Subscribe & Review : Loved this episode? Leave a 5-star review on Apple Podcasts and Spotify The Automotive Repair Podcast Network : https://automotiverepairpodcastnetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/…

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Keys, Clones, and Cobra Effects with Mike Maleski [E205] 46:01

منذ 5 weeks46:01

46:01

Thanks to our Partner, NAPA Autotech Training and Pico Technology Watch Full Video Episode Live(ish) from ASTA 2025 in Raleigh, I “borrow” a guest from a Keith Perkins immobilizer class: Mike Maleski of PSK Automotive and Rosedale Technical College. We dig into the business of keys/immobilizers—what drew him in, locksmith gatekeeping, where OE tools beat aftermarket for workflow, flat-rate incentives (hello, Cobra Effect), cloning/EEPROM realities, and teaching diagnostics to the next generation. Also: yinzer linguistics, Applebee’s barters, and Tibbe-key kryptonite. Mike Maleski — Owner/tech at PSK Automotive (Pittsburgh, PA) and instructor at Rosedale Technical College. Topics we hit Getting into keys: margins, ROI, and focusing the service line Locksmith gatekeeping → locksmiths moving into module programming Market realities: dense dealer competition vs. being “the only game in town” Inventory truth: FCC IDs, chip types, look-alikes that aren’t Aftermarket vs. OE: when GM/Volvo VIDA and other OE paths are faster/cleaner Cutting machines: Dolphin starts; Triton support/updates; Tibbe/Jag quirks Cloning & EEPROM: freeing used key slots (e.g., BMW), virginizing/clone vs. dealer order Service mix & referrals: “different, not better,” building two-way trust Pay plans & culture: misaligned incentives, base-plus-performance sanity Wages vs. geography: think cost-of-living ratios, not raw dollars Teaching at Rosedale: bench → car, lightbulb moments, ScannerDanner lineage Quotes “OE software isn’t always about coverage; sometimes it’s about friction.” “Flat rate isn’t evil; misaligned incentives are.” “You can stock 200 keys and still not have the right one.” Takeaways Adding keys/immobilizer? Plan inventory, price subs, know your dealer landscape, lean OE when it reduces rework. Build referral networks; you won’t go broke sending work to the right specialist. Audit incentives in your pay plan. In teaching/mentoring, bridge breadboards to the messy reality of in-car faults early. Thanks to our Partner, NAPA Autotech Training NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details. Thanks to our Partner, Pico Technology Are you chasing elusive automotive problems? Pico Technology empowers you to see what's really happening. Their PicoScope oscilloscopes transform your diagnostic capabilities. Pinpoint faults in sensors, wiring, and components with unmatched accuracy. Visit PicoAuto.com and revolutionize your diagnostics today! Contact Information Email Matt: mattfanslowpodcast@gmail.com Diagnosing the Aftermarket A - Z YouTube Channel Subscribe & Review : Loved this episode? Leave a 5-star review on Apple Podcasts and Spotify The Aftermarket Radio Network : https://aftermarketradionetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/…

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Shop Culture: Having An Attitude As Giddy As a Child [E204] 22:41

منذ 6 weeks22:41

22:41

Thanks to our Partner, NAPA Autotech Training and Pico Technology Watch Full Video Episode Matt Fanslow explores the complex relationship between passion, purpose, and the realities of working in the automotive repair industry. Inspired by a story of a successful businessman who rediscovers his childhood joy fixing bicycles, Matt reflects on how easily passion can fade — and what shop owners and managers can do to help their teams rekindle it. He tackles the classic debate of “follow your passion” versus “follow the money,” examines how shop culture and leadership can either nurture or crush enthusiasm, and shares candid thoughts on his own journey to keep that sense of wonder alive through advanced diagnostics, ADAS calibrations, EEPROM work, and more. From systemic demotivators like inadequate tooling and broken pay structures, to the transformative power of genuine leadership excitement, Matt invites listeners to reconsider how they approach motivation and fulfillment in their shops — and in their own careers. Key Takeaways: A Lesson in Passion: A story about a man who spent decades in a corporate career before returning to his childhood love — repairing bicycles — illustrates how deeply rooted passions can resurface and transform our lives. Passion vs. Paycheck: Matt discusses the tension between following your passion and pursuing financial stability — and why the answer isn’t always as simple as motivational slogans make it seem. Keeping the Spark Alive: For technicians and shop owners alike, maintaining interest and curiosity often requires growth: new tools, deeper training, challenging work, and continuous learning. Demotivators in the Shop: Being “set up to fail” — whether through lack of equipment, poor information, inadequate training, or broken systems — is one of the most effective ways to kill enthusiasm and productivity. The Leadership Role: Leaders who show excitement about the work and actively celebrate their team’s wins help create a culture that sustains passion rather than drains it. Shops as Schools: Matt draws a comparison to how schools can drain curiosity from kids, urging shop owners to avoid building environments that strip away the same energy and wonder from their technicians. Notable Quotes: “Those who do not believe in magic will never find it.” – Roald Dahl “Sometimes work sucks the wonder right out of us — the same way school can strip curiosity from kids.” “I get into advanced diagnostics, ADAS, EEPROM work — not just because I can, but because it keeps that childlike wonder alive.” “Setting someone up to fail isn’t just about tooling or training. It’s about robbing them of the chance to succeed — and that kills passion faster than anything.” Thanks to our Partner, NAPA Autotech Training NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details. Thanks to our Partner, Pico Technology Are you chasing elusive automotive problems? Pico Technology empowers you to see what's really happening. Their PicoScope oscilloscopes transform your diagnostic capabilities. Pinpoint faults in sensors, wiring, and components with unmatched accuracy. Visit PicoAuto.com and revolutionize your diagnostics today! Contact Information Email Matt: mattfanslowpodcast@gmail.com Diagnosing the Aftermarket A - Z YouTube Channel Subscribe & Review : Loved this episode? Leave a 5-star review on Apple Podcasts and Spotify The Aftermarket Radio Network : https://aftermarketradionetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/…

1
Gauge vs Absolute Confusion [E203] 21:36

منذ 7 weeks21:36

21:36

Thanks to our Partner, NAPA Autotech Training and Pico Technology Watch Full Video Episode In this episode, Matt Fanslow takes on a common source of confusion in automotive diagnostics: pressure, vacuum, and the difference between gauge and absolute readings. What starts as a discussion on PSI and inches of mercury quickly expands into how technicians interpret scan tool PIDs, why definitions matter, and where misunderstandings creep in—especially in the U.S., where we often mix measurement scales. Along the way, Matt also detours (in true Matt fashion) into physics, quantum mechanics, and the origins of universes from near-perfect vacuums. Yes, really. And yes, it still ties back to cars. Key Topics Covered: The two main pressure scales used in the U.S.: PSI (pounds per square inch) above atmospheric Inches of mercury below atmospheric (vacuum) Where confusion starts: Vacuum gauges vs scan tool data PSI vs inches of mercury and how both can technically read positive or negative Gauge vs Absolute pressure: Gauge pressure treats atmospheric as zero Absolute pressure references a sealed, near-vacuum chamber Why MAP (Manifold Absolute Pressure) sensors often confuse techs Rules of thumb: 2 inHg ≈ 1 PSI Atmospheric pressure at sea level ≈ 14.7 PSI (≈ 30 inHg, ≈ 100 kPa) Engine vacuum at idle ≈ 18–20 inHg (≈ mid-30 kPa absolute) How to tell what your scan tool is showing you: Quick test: Key On, Engine Off → atmospheric pressure value reveals if it’s gauge or absolute Metric perspective: Why kilopascals (kPa) often simplify things Thinking of vacuum as “low pressure,” not “negative pressure” Physics detour (because Matt can’t help himself): Schrödinger’s Cat and quantum absurdities Heisenberg’s uncertainty principle Absolute zero pressure, absolute zero temperature, and why universes may form from vacuum energy Why It Matters A clear understanding of how pressure is defined, displayed, and measured allows technicians to: Interpret scan tool PIDs correctly Avoid misdiagnosis caused by unit confusion Communicate more precisely with peers and customers Gain confidence when moving between PSI, inHg, and kPa Next time someone’s arguing inches of mercury vs PSI on a forum, remember: it’s all about knowing whether you’re looking at gauge or absolute. And if the conversation stalls, just casually mention that universes may have formed from absolute zero pressure. It probably won’t help you win the argument—but hey, it’s a good story. Thanks to our Partner, NAPA Autotech Training NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details. Thanks to our Partner, Pico Technology Are you chasing elusive automotive problems? Pico Technology empowers you to see what's really happening. Their PicoScope oscilloscopes transform your diagnostic capabilities. Pinpoint faults in sensors, wiring, and components with unmatched accuracy. Visit PicoAuto.com and revolutionize your diagnostics today! Contact Information Email Matt: mattfanslowpodcast@gmail.com Diagnosing the Aftermarket A - Z YouTube Channel Subscribe & Review : Loved this episode? Leave a 5-star review on Apple Podcasts and Spotify The Aftermarket Radio Network : https://aftermarketradionetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/…

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Echo Chambers and Facades [E202] 23:11

منذ 8 weeks23:11

23:11

Thanks to our Partner, NAPA Autotech Training and Pico Technology Watch Full Video Episode Matt takes a break from technical talk to discuss a critical issue affecting both society and the automotive aftermarket: the growing inability to engage with differing perspectives. Triggered by recent events, including the tragic death of commentator Charlie Kirk, Matt explores the importance of challenging our own ideas, the dangers of social media echo chambers, and how this mindset translates to our professional interactions in the shop. Key Discussion Points: The Core Principle: Matt opens with a powerful quote from former ACLU director Ira Glasser: "Being offended is not a valid reason for silencing someone." He argues that the power to limit speech you dislike can easily be turned against speech you support. The Value of Unsafe Ideas: A healthy society and campus should be physically safe, but intellectually "unsafe," meaning ideas should be openly challenged and debated. This is how we strengthen, modify, or better defend our own positions. The Social Media Trap: Algorithms are designed to maximize engagement, which often means promoting content that enrages us. This leads to: Echo Chambers: We surround ourselves only with people who think like us. Radicalization: A lack of diverse perspectives can push us to extremes. The "Unfriending" Trend: Matt argues it's a mistake to purge our social networks of people with differing, even disagreeable, views. This eliminates valuable challenges to our own thinking. The Professional Parallel: This divisiveness isn't just political. In the aftermarket, we see it when we run down competitors or refuse to consider different technical approaches or business philosophies from our own. Seeing the Person Behind the Avatar: People often project an amplified or modified version of themselves, especially online or in stressful situations (like a customer at a service counter). Matt urges listeners to be curious about who people really are and why they might be acting a certain way, rather than making quick judgments. A Call to Action: Actively seek out and listen to perspectives different from your own. Engage with the ideas, not the person. Foster genuine curiosity to combat division and improve both personal and professional relationships. Thanks to our Partner, NAPA Autotech Training NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details. Thanks to our Partner, Pico Technology Are you chasing elusive automotive problems? Pico Technology empowers you to see what's really happening. Their PicoScope oscilloscopes transform your diagnostic capabilities. Pinpoint faults in sensors, wiring, and components with unmatched accuracy. Visit PicoAuto.com and revolutionize your diagnostics today! Contact Information Email Matt: mattfanslowpodcast@gmail.com Diagnosing the Aftermarket A - Z YouTube Channel Subscribe & Review : Loved this episode? Leave a 5-star review on Apple Podcasts and Spotify The Aftermarket Radio Network : https://aftermarketradionetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/…

1
Success vs Time and Relativity [E201] 29:26

منذ 9 weeks29:26

29:26

Thanks to our Partner, NAPA Autotech Training and Pico Technology Watch Full Video Episode In this thought-provoking solo episode, Matt Fanslow tackles the complex and personal question: "What is success?" Drawing a fascinating parallel to Einstein's theory of relativity, Matt argues that there is no universal definition of success, just as there is no universal clock. Success, like time, is personal and relative. He explores how a "successful" outcome for a rookie technician (simply completing a complex job correctly) is vastly different from the definition of success for a seasoned master tech (high efficiency and productivity). Matt urges listeners—whether shop owners, managers, or technicians—to define success on their own terms, celebrate personal victories, and create environments where individuals can chart their own improvement. Key Discussion Points: The Physics Metaphor: How Einstein's theory of relativity—specifically, that time is not universal but personal—provides a powerful framework for thinking about success. No Universal Benchmark: Why comparing your success to billionaires like Elon Musk or elite athletes is a flawed and discouraging exercise. Success in the Shop: For a new tech, success might be finishing a job without help, even if it took three times the book time. For management, success is often tied to metrics like productivity and profit. The importance of acknowledging and validating these different definitions. The Role of Leadership: Managers must communicate clear, reasonable definitions of success and provide the systems and support for their team to achieve it. This includes mentoring on efficiency without dismissing initial accomplishments. Embrace the Learning Process: True growth comes from analyzing failures and missteps. Don't shortchange yourself by only focusing on the end result; take pride in the incremental wins. A Changing Industry: With a smaller pool of naturally experienced talent, shops must focus on building systems that allow a wider range of people to succeed, rather than expecting new hires to "succeed in spite of poor systems." Quotable Moments: "There is no universal success. There's only personal success." "Give yourself credit where credit's due... validate their successes, even as meager as we may find them to be." "This profession is really, really good about pointing out to us is we don't got it." "The failures, the hiccups, the missteps, that's where the learning comes in." Call to Action: How do you define success in your professional and personal life? Thanks to our Partner, NAPA Autotech Training NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details. Thanks to our Partner, Pico Technology Are you chasing elusive automotive problems? Pico Technology empowers you to see what's really happening. Their PicoScope oscilloscopes transform your diagnostic capabilities. Pinpoint faults in sensors, wiring, and components with unmatched accuracy. Visit PicoAuto.com and revolutionize your diagnostics today! Contact Information Email Matt: mattfanslowpodcast@gmail.com Diagnosing the Aftermarket A - Z YouTube Channel Subscribe & Review : Loved this episode? Leave a 5-star review on Apple Podcasts and Spotify The Aftermarket Radio Network : https://aftermarketradionetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/…

1
Developing Diagnostic Skills with Matt Fanslow and Shaun O'Neill [E059] - Speak Up! Effective Communication 55:25

منذ 9 weeks55:25

55:25

Thank You To Our Partners The Institute, AutoFlow, Shop Dog Marketing, In-Bound, Express Watch Full Video Episode In Our Episode Today: Many of our loyal listeners have heard me mention my older, little, brother Shaun, or you have heard me jesting with host of Diagnosing the Aftermarket A-Z, Matt Fanslow… Today you get to see us sit in the room and have a genuine conversation! I notice in my day-to-day interactions with aftermarket professionals, that many of the businesses I interact with are lacking a real diagnostic specialist on their staff. A diagnostic specialist is one who can troubleshoot complex electrical, mechanical, or hydraulic issues using advanced tools, resources and experience. The value of their knowledge to ensure repairs are done right the first time, earn the business revenue based on knowledge, and save your clients money by preventing unnecessary repairs, is undisputed. Why are there not more of these types of specialists in our industry? How might communication skills play a part? Are networking skills a critical factor in developing other skills? When you hear Matt and Shaun talk about the investment in time, both in the shop, and outside of it - to develop their skills - some will be energized, some may feel dismayed - but the path is a bright one for those who are willing - and we will hear in this conversation what worked for Matt and Shaun as they began their journey - and we get to hear a bit about where it has brought them now. In this conversation you’ll hear: Times of sacrifice outside the normal hours The need for creating space to practice new skills in balance with demands of business The impact of mentors The value of adopting a learning mindset Some valuable caveats if you find yourself at a dinner with Matt Fanslow Shaun always trying to hire people to join MAS - because he just can’t not. The WOTD is a fitting one for the diagnostic backdrop: Nebulous. adj. A formal word used to describe something that is difficult to see, understand, or describe—in other words, something indistinct or vague. I know you’ll enjoy listening to Matt and Shaun! Because of their early friendship, I was led to events and networks I would likely not have found on my own. I’m grateful for the opportunity to share this conversation with you now! Sincerely, Craig O’Neill Thank You To Our Partners The Institute, AutoFlow, AutoLeap, Shop Dog Marketing, In-Bound, Express: The Institute at WeAreTheInstitute.com. "Stop stressing over your business, you deserve a good night's sleep. The Institute’s coaching helps you achieve success and financial peace. AutoFlow at AutoFlow.com . Your partner in technology, Autoflow consolidates your client interactions - before, during and after the visit to a single thread. Learn more at Autoflow.com Shop Dog Marketing at Shop Dog Marketing.com . "Want to see your auto repair shop thrive? Let Shop Dog Marketing be your guide. Our customer-first approach, combined with AI-driven creative content, ensures top rankings. In-Bound at CallInBound.com . Cover your communication needs and revolutionize your auto repair business with AI-driven call analytics from InBound. Express by Facepay myexpress.io . Keep your existing merchant processor and software at your service counter. Express is integrated into your workflow to make the experience better. Contact Information Email Craig O'Neill: speakup@craigoneill.net Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters The Aftermarket Radio Network : https://aftermarketradionetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/…

1
Celebrating 200 Episodes: Insights and Future Paths [E200] 26:57

منذ 10 weeks26:57

26:57

Thanks to our Partner, NAPA Autotech Training and Pico Technology Watch Full Video Episode Welcome to the 200th episode of Diagnosing the Aftermarket A to Z ! In this milestone episode, Matt reflects on the journey of recording weekly shows for nearly four years straight. He shares listener questions, personal insights, and some of the most surprising lessons learned along the way. From the variety and complexity of the automotive repair profession to the humbling stories that stick with him most, Matt highlights how much this industry continues to evolve and inspire. He also digs into some technical listener questions, offering advice on: Getting started with module repair – training resources, tools, soldering practice, and ROI considerations. Programming laptops – buying pre-configured systems vs. DIY setups, pros and cons of “stacking” car-line specific laptops, and what works in a real-world shop setting. And, of course, Matt acknowledges the community of listeners, colleagues, and friends who have made reaching this milestone possible. Key Takeaways 200 episodes in perspective : What stands out most isn’t just the content, but the incredible variety within the automotive field itself. A jaw-dropping insight : Depression in men often manifests as anger—a lesson that reshaped how Matt views past shop dynamics. Module repair basics : Start with training (Mike Christopherson, Kevin Sutter, Keith Perkins) and practice kits; avoid skimping on tools— buy once, cry once.) Programming computers : Choose between convenience (pre-configured laptops from Auto Rescue Tools ) or flexibility (multiple inexpensive refurbished systems). Thanks to our Partner, NAPA Autotech Training NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details. Thanks to our Partner, Pico Technology Are you chasing elusive automotive problems? Pico Technology empowers you to see what's really happening. Their PicoScope oscilloscopes transform your diagnostic capabilities. Pinpoint faults in sensors, wiring, and components with unmatched accuracy. Visit PicoAuto.com and revolutionize your diagnostics today! Contact Information Email Matt: mattfanslowpodcast@gmail.com Diagnosing the Aftermarket A - Z YouTube Channel Subscribe & Review : Loved this episode? Leave a 5-star review on Apple Podcasts and Spotify The Aftermarket Radio Network : https://aftermarketradionetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/…

1
Understanding Psychosis: Symptoms, Support and Stigma [E199] 54:58

منذ 11 weeks54:58

54:58

Thanks to our Partner, NAPA Autotech Training and Pico Technology Watch Full Video Episode Matt Fanslow and guest Margaret Light, a licensed marriage and family therapist, unpack common misconceptions around psychosis and psychopathy. The conversation also tackles the stigma surrounding mental health and stresses the importance of validation and empathy when supporting someone experiencing psychotic symptoms, rather than trying to argue or prove them wrong. Resources: NAMI - https://helplinefaqs.nami.org/article/286-how-can-i-help-my-loved-one-during-a- I am not sick I don't need help - https://www.nami.org/wp-content/uploads/2023/11/I_am_not_sick_excerpt.pdf Thanks to our Partner, NAPA Autotech Training NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details. Thanks to our Partner, Pico Technology Are you chasing elusive automotive problems? Pico Technology empowers you to see what's really happening. Their PicoScope oscilloscopes transform your diagnostic capabilities. Pinpoint faults in sensors, wiring, and components with unmatched accuracy. Visit PicoAuto.com and revolutionize your diagnostics today! Contact Information Email Matt: mattfanslowpodcast@gmail.com Diagnosing the Aftermarket A - Z YouTube Channel Subscribe & Review : Loved this episode? Leave a 5-star review on Apple Podcasts and Spotify The Aftermarket Radio Network : https://aftermarketradionetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/…

1
Are You Listening to Tom Brady? [E198] 25:22

منذ 12 weeks25:22

25:22

Thanks to our Partner, NAPA Autotech Training and Pico Technology Watch Full Video Episode In this episode of Diagnosing the Aftermarket A to Z , Matt Fanslow takes a detour from his usual pop culture quotes and instead pulls wisdom from an unlikely source: Tom Brady. Brady’s recent interview stirred up some debate, but Matt digs into why technicians, shop owners, and service advisors should pay attention. It’s not about football stats or Super Bowl rings—it’s about preparation, accountability, and being part of a team that wins together. What You’ll Learn in This Episode: Why Tom Brady’s relentless preparation matters just as much in a repair shop as it does on the football field. How great technicians can (and should) take interest in more than just “their bay”—including front-of-house operations, management decisions, and shop profitability. The balance between accountability and respect: holding management and teammates responsible without tearing them down. How effort, process, and adaptability create opportunities for success—and why relying on “luck” isn’t enough. The parallel between team sports and auto repair shops: winning requires every player, from the service advisor to the shop foreman to the owner. Matt also isn’t afraid to jab at a few colleagues (sorry, Buffalo fans—Tom Brady didn’t exactly give Josh Allen the blessing), all while reminding us that success in auto repair is about more than just cranking hours. It’s about growth, teamwork, and improving the environment for everyone involved. Thanks to our Partner, NAPA Autotech Training NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details. Thanks to our Partner, Pico Technology Are you chasing elusive automotive problems? Pico Technology empowers you to see what's really happening. Their PicoScope oscilloscopes transform your diagnostic capabilities. Pinpoint faults in sensors, wiring, and components with unmatched accuracy. Visit PicoAuto.com and revolutionize your diagnostics today! Contact Information Email Matt: mattfanslowpodcast@gmail.com Diagnosing the Aftermarket A - Z YouTube Channel Subscribe & Review : Loved this episode? Leave a 5-star review on Apple Podcasts and Spotify The Aftermarket Radio Network : https://aftermarketradionetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/…

منذ 30 weeks51:17

51:17

Diagnosing the Aftermarket A to Z

1
John Thornton Part 1 [E181] 53:50

منذ 31 weeks53:50

53:50

Thanks to our Partner, NAPA Autotech Training Diagnosing the Aftermarket A to Z website Show Notes: Introduction & Sponsor Message Sponsored by NAPA AutoTech Training – Helping shops turn general technicians into profitable team members. Matt introduces John Thorton, a highly respected instructor and presenter in the automotive industry. Early Days & Mentorship Matt and John reminisce about their first meeting in January 2020 at a training event in Minneapolis. John’s early influence through his Underhood Service Magazine columns, which shaped Matt’s diagnostic approach. Key articles that impacted Matt: Trigger Modes (Auto vs. Normal/Lab) In-Cylinder Pressure Testing (using a Fluke PV-350 transducer) Current Probe Diagnostics (Fluke ADI-110S) Diagnostic Awakenings John’s guidance helped Matt diagnose a shorting fuel injector on a 1987 Chrysler Conquest Turbo, leading to a deeper understanding of inductive kick. Importance of post-repair testing to solidify learning. Documentation & Knowledge Sharing John’s method of annotating wiring diagrams and keeping physical file cabinets for quick reference. Transition from paper-based documentation to digital tools (e.g., PicoScope’s annotation features). Evolution of Service Information From Chilton/Motor manuals to Mitchell on Demand (disc-based) to modern OEM online portals (Toyota, Chrysler, BMW). The power of hyperlinked wiring diagrams and 3D connector views in OEM service info. Training & Public Speaking John’s philosophy on preparation: Rehearsing presentations multiple times to ensure smooth delivery. Handling technical difficulties (e.g., projector failures) by staying adaptable. Encouraging techs to share knowledge through platforms like Vision Hi-Tech Training & Expo. Teaser for Part 2 Next episode dives deeper into CAN bus diagnostics, multiair systems, and more training insights. Key Takeaways: Diagnostic growth comes from post-repair analysis and documentation. Service information has evolved dramatically—OEM portals now offer unparalleled detail. Effective training requires relentless preparation and adaptability. Listen to Part 2 next week for more insights! Thanks to our Partner, NAPA Autotech Training NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details. Contact Information Email Matt: mattfanslowpodcast@gmail.com Diagnosing the Aftermarket A - Z YouTube Channel The Aftermarket Radio Network : https://aftermarketradionetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/…

Diagnosing the Aftermarket A to Z

1
Mailbag Episode: Multimeters, Electrical Diagnostics and Drivability Tricks [E180] 31:32

منذ 32 weeks31:32

31:32

Thanks to our Partner, NAPA Autotech Matt Fanslow dives into listener-submitted questions, covering: Multimeter recommendations (why he prefers insulation testers/meggers over basic DMMs). Electrical diagnostic strategies (schematics, scan tools, and stress-testing circuits). The "Flat Rate Test Drive" (a drivability diagnostic trick for load/PID analysis). Gaming picks ( Elden Ring , Assassin’s Creed Shadows , and Days Gone Remaster ). Scan tool advice for techs doing more drivability work. Timestamps: (00:00) – Intro ( 02:33) – Multimeter recommendations: Why Matt avoids basic DMMs and prefers: Fluke 1587 or Pico TA467 (insulation testers for EVs/future-proofing). Used Vantage/Vantage Pro (graphing + scope functions). Curien (Bluetooth-enabled multimeter). (11:44) – Electrical diagnostic process: Start with a wiring schematic . Use a scan tool to check module inputs/commands. Stress-test circuits (e.g., load with a headlight for power/ground checks). Leverage relays for centralized testing (control/output sides). (22:48) – Shoutout to trainer Richard Velko. ( 23:17) – "Flat Rate Test Drive" explained: Monitor PIDs (load, MAF, MAP, O2 sensors) during WOT pulls to isolate drivability issues (fuel vs. restriction). (34:42) – Gaming corner: Elden Ring , Assassin’s Creed Shadows , and Days Gone Remaster . ( 38:53 ) – Scan tool recommendations for drivability: HP Tuners (budget-friendly, fast data logging). Used Snap-on Solus Edge/Ultra (enhanced OEM data). Shop responsibility (tools should be shop-provided!). Quotes "I don’t buy just a pure multimeter anymore... Get an insulation tester. You’ll need it for EVs/hybrids." – Matt "The ‘Flat Rate Test Drive’ stresses the engine while watching PIDs to split the problem in half." – Matt "For drivability, HP Tuners is my top pick—great data logging without breaking the bank." – Matt Tools & Resources Mentioned: Multimeters: Fluke 1587, Pico TA467, Vantage Pro, Curien. Diagnostic Tactics: Wiring diagrams, scan tool bi-directionals, current ramping. Games: Elden Ring , Assassin’s Creed Shadows , Days Gone Remaster . Scan Tools: HP Tuners, Snap-on Solus Edge, TopDon XTool. Final Thoughts: Matt’s takeaway? Invest in versatile tools (like megohmmeters) and lean on schematics/scan tools to avoid diagnostic rabbit holes. Thanks to our Partner, NAPA Autotech NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details. Contact Information Email Matt: mattfanslowpodcast@gmail.com Diagnosing the Aftermarket A - Z YouTube Channel The Aftermarket Radio Network : https://aftermarketradionetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/ The Aftermarket Radio Network Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.…

Diagnosing the Aftermarket A to Z

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Leadership Lessons From "The Shot" [E179] 24:38

منذ 33 weeks24:38

24:38

Thanks to our Partner, NAPA Autotech In this episode, Matt dives deep into the world of leadership, drawing an interesting parallel between basketball and the world of auto repair. In this episode, Matt discusses: The significance of March Madness and The Shot —not the Michael Jordan moments you might expect, but the shot in the 1992 NCAA tournament between Duke University and the Kentucky Wildcats. Insights into Coach Mike Krzyzewski's (Coach K) leadership style, particularly during high-pressure moments, and how it parallels the leadership needed in running a shop. How Coach K's calm, confidence, and ability to empower his players to take ownership in crucial moments played a pivotal role in Duke's success. The importance of leadership that encourages autonomy, confidence, and creating an environment where your team can thrive and make decisions that align with your vision. A breakdown of Christian Laettner's mindset during the game and how the Duke team overcame a seemingly lost situation with just 2.1 seconds left on the clock. Matt takes us through the dramatic ending of the game and how Coach K's simple yet powerful leadership moment shaped the outcome, drawing lessons for managers and leaders in the aftermarket industry. This episode isn't just for basketball fans; it's for anyone looking to inspire leadership and develop a high-performing team. By trusting your people, giving them autonomy, and showing calm, quiet confidence, you can help your team overcome challenges and come out on top. Thanks to our Partner, NAPA Autotech NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details. Contact Information Email Matt: mattfanslowpodcast@gmail.com Diagnosing the Aftermarket A - Z YouTube Channel The Aftermarket Radio Network : https://aftermarketradionetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/ The Aftermarket Radio Network Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.…

Diagnosing the Aftermarket A to Z

1
Automotive Diagnostics, Badgers, and ADAS Calibration [E178] 1:03:07

منذ 34 weeks1:03:07

1:03:07

Thanks to our Partner, NAPA Autotech Matt Fanslow and Sean Tipping discuss the complexities and evolving terminology within the automotive diagnostic field, particularly regarding immobilizer systems and advanced driver-assistance systems (ADAS). They further explore challenges related to module identification, service information discrepancies, and the tools used in modern auto repair, including stories about acquiring specialized equipment and encountering frustrating technical issues. NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details. Contact Information Email Matt: mattfanslowpodcast@gmail.com Diagnosing the Aftermarket A - Z YouTube Channel The Aftermarket Radio Network : https://aftermarketradionetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/ The Aftermarket Radio Network Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.…

Diagnosing the Aftermarket A to Z

1
We All Want to Be Special [E177] 28:03

منذ 35 weeks28:03

28:03

Thanks to our Partner, NAPA Autotech NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details. Contact Information Email Matt: mattfanslowpodcast@gmail.com Diagnosing the Aftermarket A - Z YouTube Channel Key Highlights: Matt reflects on the idea of self-awareness and balance, emphasizing that "everything comes from you" and that we are all part of a larger matrix of experiences and growth. Vision Conference Recap: Matt shares his experience at the Vision Conference, where he faced a challenging drive through a snowstorm and crosswinds to get there. He highlights the hands-on training sessions he participated in, including: Key Cutting and Programming Class: Co-taught with Andrew Sexton, where attendees got to physically cut keys and program them using a Honda ignition system. Pico Training: A full day of hands-on training with Scott Shotton, focusing on practical, car-side diagnostics. Tech Talks: Featuring Garrett Jacobson (HP Tuners) and Zeb Beard (Thermal Imaging), both of whom delivered high-energy, informative sessions. Key Takeaways from Vision: HP Tuners: Matt learned new functionalities of the tool, even after using it for over five years. Garrett Jacobson’s class demonstrated how intuitive and powerful the tool can be for diagnostics. Thermal Imaging: Zeb Beard emphasized the importance of using thermal imagers regularly, even when it doesn’t seem immediately necessary. His session focused on diesel diagnostics but applied to all vehicles. Personal Reflections and Connections: Matt shares heartfelt moments from the conference, including dinners with industry friends like Dan Baumhardt, Matt Hall, Kevin Looney, and others. They reminisced about Harvey Chan, a beloved figure in the industry who passed away too soon, and the impact he had on everyone. Matt reflects on the duality of emotions—being sad about losing someone but happy to share stories and memories. Behind-the-Scenes Stories: Matt dives into the importance of understanding the "behind-the-scenes" of how things are created, whether it’s a business, a movie scene, or even a professional wrestling match. He shares an iconic wrestling story about Stone Cold Steve Austin and Bret Hart, highlighting how collaboration and trust led to one of the most memorable moments in wrestling history. Themes of Authenticity and Sharing Knowledge: Matt discusses the tendency in the industry to want to feel "special" or to exaggerate success stories. He emphasizes the importance of being honest about how things are achieved, whether it’s diagnosing a tough problem or building a successful shop. He encourages technicians and shop owners to share their real stories, even if they involve luck or being in the right place at the right time. Filling Your Own Bucket: Matt reflects on the need for self-validation and filling your own "bucket" rather than constantly seeking external validation. He stresses the importance of being honest with yourself and others, giving credit where it’s due, and taking pride in your work without exaggeration. Key Quotes: "Set the freaking thermal imager on your diagnostic cart and start using it, even when you don’t know why." "At some point, you’re going to have to fill your own cup. You’re going to have to be content with yourself." "The real stories, if somebody could tell them, didn’t take away from the magic. It’s the art, the craftsmanship, the creativity that’s magical." The Aftermarket Radio Network : https://aftermarketradionetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/ The Aftermarket Radio Network Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.…

Diagnosing the Aftermarket A to Z

1
Pre-VisionKC 2025 Mailbag [E176] 25:29

منذ 36 weeks25:29

25:29

Thanks to our Partner, NAPA Autotech NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details. Contact Information Email Matt: mattfanslowpodcast@gmail.com Diagnosing the Aftermarket A - Z YouTube Channel Key Topics Discussed: Blade Runner Monologue Appreciation : Matt opens the episode with a reflection on the iconic "tears in rain" monologue from Blade Runner . He shares the behind-the-scenes story of how Rutger Hauer improvised the line, making it one of the most memorable moments in cinema history. Matt expresses his love for behind-the-scenes stories and the genuine, unfiltered insights into success and creativity. The Role of Luck in Success : Matt discusses the often-overlooked role of luck in achieving success. He references the "iceberg" analogy of success, where hard work, talent, and drive are below the surface, but luck plays a significant role. He emphasizes the importance of giving credit where it’s due and acknowledging the contributions of others. Mailbag Questions : Do You Believe in Ghosts? : Matt shares his thoughts on ghosts, explaining why he doesn’t believe in them and how he finds the idea more exciting than scary. Fuse Testing : Matt dives into his preferred methods for testing fuses, emphasizing the importance of using a test light with an incandescent bulb and checking for corrosion, especially in rust-prone areas. Loss Leaders in Business : Matt discusses the concept of loss leaders (e.g., free diagnostics, cheap oil changes) as a marketing strategy. He explores the pros and cons, including the risk of devaluing services and setting unrealistic customer expectations. Cell Phones in the Shop : Matt shares his perspective on allowing cell phones in the shop, acknowledging their utility as tools for diagnostics and service information but warning against distractions. Upcoming Events and Classes : Matt teases his upcoming classes, including a hands-on Pico training session with Scott Shot and a key class with Andrew Sexton. He highlights Tech Talks featuring Garrett Jacobson on HP Tuners as a diagnostic tool and Zeb Beard on diesel diagnostics. Key Takeaways: Behind-the-Scenes Stories : Matt’s passion for genuine, unfiltered insights into success and creativity shines through, whether discussing Blade Runner or the realities of running a business. The Importance of Evidence-Based Diagnostics : Matt emphasizes the value of using data and evidence to support recommendations, whether in diagnostics or business decisions. Balancing Loss Leaders and Profit : While loss leaders can be an effective marketing tool, they come with risks, including devaluing services and setting unrealistic customer expectations. Cell Phones as Tools, Not Distractions : In the shop, cell phones can be powerful diagnostic tools, but they must be used responsibly to avoid distractions. Memorable Quotes: "All those moments will be lost in time, like tears in the rain." – Matt reflecting on the Blade Runner monologue. "Luck plays an uncomfortably significant role in success, and people don’t like to hear it, but the data is overwhelming." "If you give away things, you start devaluing them." – On the risks of loss leaders. "Cell phones are step one in us slowly becoming more and more cybernetic." Call to Action: Check out the Aftermarket Radio Network for more shows on business, marketing, and communication. Attend Matt’s upcoming classes to learn more about diagnostics and tools like Pico and HP Tuners. Share your thoughts : Do you believe in ghosts? What’s your take on loss leaders? Let Matt know on social media or via email. Links and Resources: NAPA Auto Tech Training Aftermarket Radio Network Blade Runner (1982) – Watch the iconic "tears in rain" scene. HP Tuners – Explore this underutilized diagnostic tool. The Aftermarket Radio Network : https://aftermarketradionetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/ The Aftermarket Radio Network Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.…

Diagnosing the Aftermarket A to Z

منذ 46 weeks26:03

26:03

Thanks to our Partner, NAPA Autotech Matt Fanslow starts out reminiscing about a close call involving his Dad's "cardiac" event. He then brings up raising a son with ADHD and IED, and how he and his wife go to therapy together to learn how to better help him. He then weaves together some stories about his childhood and how validation worked for him, to then compare to modern times, and how there's little way for younger generations to actually be able to have such experiences; which leads to us needing to change our validation tactics. Thanks to our Partner, NAPA Autotech NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details. Contact Information Email Matt: mattfanslowpodcast@gmail.com Diagnosing the Aftermarket A - Z YouTube Channel The Aftermarket Radio Network : https://aftermarketradionetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/…

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