Your weekly dose of auto industry news and conversation with top executives, specifically tailored for the used-car side of the business.
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Experian connects vehicle collateral quality with defaults
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Experian Automotive senior director Jim Maguire came to Used Car Week 2024 in Scottsdale, Ariz., with a straightforward premise for his presentation — the connection between vehicle collateral quality and the likelihood of default. After spending time with attendees, Maguire gave a recap of the Experian data and insight that supported this thesis f…
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Tony Hall and Shane Bigelow discuss the present and future of e-titling
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Why is vehicle titling and registration so complicated?While that’s a common question, to Tony Hall and Shane Bigelow the better question is: How can we make it simpler?Hall, Carvana’s head of policy, title and registration modernization, and Bigelow, CEO of CHAMP Titles, are both affiliated with the eSTART Coalition, a consortium of auto industry …
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More BHPH dealership observations with Gene Daughtry
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Gene Daughtry’s packed travel itinerary again included Scottsdale, Ariz., for Used Car Week, so the senior consultant for Auto Master Systems made another appearance on the Auto Remarketing Podcast. While collections continue to be a top dealership concern, Daughtry explained why some operators are upbeat about 2025 and beyond.…
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Talking product refunds at Used Car Week
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We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with another conversation about product refunds — perhaps one of the most complex parts of auto finance. Nancy Coleman of Stellantis Financial Services and John Elias of Allied Solutions described why product refunds can be so complica…
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Alan Lang of Cox Automotive on Wholesale Automotive Evolution
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To kick off our series of episodes from Used Car Week 2024 in Scottsdale, Ariz., Alan Lang of Cox Automotive joins the show. Lang, who is senior vice president of physical services and auctions at Cox Automotive, chats with Cherokee Media Group senior editor Joe Overby about the changing infrastructure of wholesale automotive, how the company's Man…
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SPONSORED EPISODE: Autosled’s moves connected with NAAA and NADA
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Autosled vice president of dealer sales Sam Goldenberg shared some of his time during Used Car Week 2024 for this special sponsored episode of the Auto Remarketing Podcast.Goldenberg explained why Autosled became an associate member of the National Auto Auction Association. He also gave a glimpse of what the provider of digital technology for vehic…
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SPONSORED EPISODE: Black Book unveils Brand Value Index
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Black Book rolled out its newest solution for automotive clients to gain information and insight, introducing the Black Book Brand Value Index (BVI). Black Book BVI measures various aspects of a brand, including brand equity, market position and perception. Black Book's Eric Lyman appeared on this special sponsored episode of the Auto Remarketing P…
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SPONSORED EPISODE: The No. 1 thing that influences transactions is time
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In this sponsored episode of the Auto Remarketing Podcast, Mark Gilbert of ATN Training speaks with Bill Zadeits on the top priorities of dealers across their organizations. Mark speaks to the importance of hiring, training and learning from the young professionals on your team. He also takes time to talk about new technologies impacting dealership…
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SPONSORED EPISODE: Wholesale Confidence at Your Fingertips
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Wholesale vehicle sales are fast-paced, and the more that dealers have the right vehicle information — images, data, valuation data — at their fingertips, the more empowered decisions they can make. It’s crucial that vehicle data is accurate and reliable in a market where transparency is increasingly valued. Join Brad Burns, AVP, Vehicle Informatio…
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USED CAR WEEK HALL OF FAME: Steve Kapusta
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In connection with the 25th anniversary of the event, Cherokee Media Group unveiled the Used Car Week Hall of Fame to highlight the industry executives who have been instrumental in the growth and success of the conference. Listen to a conversation with one of the first inductees — Steve Kapusta of Ally SmartAuction.…
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USED CAR WEEK HALL OF FAME: Marguerite Watanabe
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In connection with the 25th anniversary of the event, Cherokee Media Group unveiled the Used Car Week Hall of Fame to highlight the industry executives who have been instrumental in the growth and success of the conference. Listen to a conversation with one of the first inductees — Marguerite Watanabe of Connections Insights.…
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USED CAR WEEK HALL OF FAME: Jeremiah Wheeler
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In connection with the 25th anniversary of the event, Cherokee Media Group unveiled the Used Car Week Hall of Fame to highlight the industry executives who have been instrumental in the growth and success of the conference. Listen to a conversation with one of the first inductees — Jeremiah Wheeler of DRN | MVTRAC | SCM.…
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Wolters Kluwer Auto Finance Digital Transformation Index reflects sluggish sales in Q3
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Adoption of digitized contracting and documentation workflows by auto retailers and their financing partners that foster back-office efficiencies continued on an upward trend, according to analysis by Wolters Kluwer Compliance Solutions from its Q3 Auto Finance Digital Transformation Index. Head of auto strategy Tim Yalich elaborated more about the…
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Mining CFPB complaint database for useful information
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Tom Oscherwitz was one of the first employees hired by the Consumer Financial Protection Bureau. Oscherwitz now is general counsel and regulatory advisor at Informed.IQ, an AI software company with a specialty in auto financing. In this episode of the Auto Remarketing Podcast, Oscherwitz highlighted what he found during a recent search of the CFPB’…
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SPONSORED EPISODE: How RPM has sharpened its carrier sales department to handle unique client needs
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Eric Cruz and Conner Welby are two of the executives from the carrier sales department at RPM.In this special sponsored episode of the Auto Remarketing Podcast, Cruz and Welby highlighted how RPM has diversified and sharpened its carrier sales department to cater to the unique needs of remarketing clients. Cruz and Welby explained how RPM doesn’t c…
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Cox Automotive's Grace Huang on Auction M&A
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Grace Huang — who is the president of inventory solutions at Cox Automotive, which includes Manheim — joined the Auto Remarketing Podcast at this month's NAAA World Remarketing Convention for a conversation about the M&A growth in the auto auction market.Huang talked with Cherokee Media Group senior editor Joe Overby about build vs. buy strategies,…
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SPONSORED EPISODE: Drive dealership success in the digital era & closing 2024 strong
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As dealerships look to close out 2024, both consumers and dealers are navigating significant challenges.Buyers face elevated vehicle prices, rising interest rates, and concerns over affordability, causing delays in purchases. Dealers contend with inventory problems, declining consumer demand and the need to embrace digital marketing and sales chann…
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It might seem like digital automotive wholesale would not have much overlap with supply chain management.But logistics and digital actually go hand in hand, as Joe Kichler, senior vice president of digital and supply chain at Cox Automotive explains in this episode.In a conversation this month's NAAA World Remarketing Convention in Orlando, Fla., K…
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Edmunds Plays the Name Game in Sports-Themed Campaign
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What's in a name? Alison Anziska, Edmunds' senior vice president of marketing, answers that question in that in an episode about a new advertising campaign featuring athletes bearing a similar name to the company's.The car-shopping platform announced the launch of a new sports-themed advertising campaign called “Name of the Game”, featuring profess…
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How much riper the aftermarket ‘sweet spot’ might be
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John Howard, who is director of product management with Experian Automotive, returned for another visit on the Auto Remarketing Podcast. This episode focused on Experian’s latest look at automotive market movements, how much riper that aftermarket “sweet spot” is now and loyalty trends with hybrid and electric vehicles.…
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SPONSORED EPISODE: Allied Solutions on latest developments involving product refunds
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Two experts from Allied Solutions — Peter Krall and John Elias — are back on this special sponsored episode of the Auto Remarketing Podcast to provide an update about one of the most complex parts of auto finance. Krall and Elias recapped the newest developments involving product refunds, including new regulations as well as how finance companies a…
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SPONSORED EPISODE: Wholesale and retail market analysis from Ally SmartAuction
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In this sponsored episode of the Auto Remarketing Podcast, Josh Callahan, Senior Director, Remarketing Services at Ally SmartAuction speaks with Bill Zadeits on various topics surrounding the wholesale and retail used car markets. Josh speaks to the fluctuations in the market, always changing consumer preferences, and key insights on inventory mana…
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Talking used cars with CarGurus’ top guru, Kevin Roberts
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When is the basic law of supply and demand surprising? Kevin Roberts, director of industry insights and analytics for CarGurus, joins Cherokee Media Group associate editor Andrew Friedlander on the Auto Remarketing Podcast to explain the unexpected rise in August used-car prices, the hole in the used-vehicle market, the Fed’s recent interest-rate c…
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SPONSORED EPISODE: Transforming Central Dispatch into a fully connected, end-to-end marketplace
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In this sponsored episode of the Auto Remarketing Podcast, Lainey Sibble, Head of Business at Central Dispatch shares with us the latest updates, improvements and enhancements to the Central Dispatch platform. As Central Dispatch transforms to a fully connected, end-to-end marketplace, Lainey provides details and insights into these impressive inve…
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Assessing risk when offering service loaners
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Dealerships having loaner vehicles connected with their service departments isn’t new since they have been valuable to boost customer retention and satisfaction. But potential risk when offering these loaners has grown significantly in recent times. Steve Levine, an owner and chief legal and compliance officer of Ignite Consulting Partners, explain…
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SPONSORED EPISODE: Evolving Appraisal Strategies for Dealers
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In this special sponsored episode of the Auto Remarketing Podcast, industry experts within Cox Automotive — Jade Terreberry, Senior Director of Strategic Business with Autotrader and Kelley Blue Book and Micah Tindor, Senior Director of Strategic Planning with KBB Instant Cash Offer — delve into the critical role vehicle appraisals play in both the…
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SPONSORED EPISODE: Jeremiah Wheeler on past, present and future of LPR and more
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Jeremiah Wheeler, president of DRN, MVTRAC and now SCM, takes us on a journey recapping the evolution of license plate recognition technology, how it’s boosted repossessions and recoveries, as well as how the data collected is helping other automotive marketing efforts. Plus, Wheeler shares an update about the company, its latest acquisition and mo…
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Consignor Conversations: Holly Vollant of Holman
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Next up on our “Consignor Conversations” series of the Auto Remarketing Podcast is an interview with Holly Vollant, who is manager, business development – Equipment Direct & Buy Direct at Holman.Vollant sat down with Cherokee Media Group senior editor Joe Overby at the Automotive Remarketers Alliance Summer Roundtable in Frisco, Texas, to talk abou…
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Automotive applications from Experian’s 2024 U.S. Identity and Fraud Report
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Experian senior director of product and innovation for automotive Kanchana Sundaram returned for another visit on the Auto Remarketing Podcast. This time, Sundaram explained the potential applications for dealerships and other parts of automotive connected with the findings of Experian’s 2024 U.S. Identity and Fraud Report, which delves into a wide…
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More insight for dealerships to leverage online leads
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Eric Fifield might not officially be a coach, but the chief revenue officer of EFG Companies offered a bit of pep talk for dealerships stemming from research that showed major missteps when handling online consumer vehicle inquiries.Fifield reviewed the project findings and how dealerships can learn from these discoveries during this episode of the…
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New resource to improve income verification
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Perhaps it’s the most crucial part of the entire underwriting process. Does the applicant for auto financing have the reliable income to maintain monthly payments? With the prevalence of fraud happening now, income verification is an ongoing challenge for finance companies. Point Predictive recently released a whitepaper aimed at helping finance co…
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Experian analysis of car-buying habits of different generations
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Kirsten Von Busch, who is director of product marketing at Experian Automotive, made another appearance on the Auto Remarketing Podcast. This time, Von Busch elaborated about a special report Experian Automotive compiled about vehicle buying habits by generation. Von Busch, who also is part of the speaker faculty on deck for Used Car Week, explaine…
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SPONSORED EPISODE: How independent dealers are finding financing for their customers
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James Virgoe of APCO Holdings and GWC Warranty acknowledged tighter underwriting by finance companies is impacting independent dealers significantly. So how are operators responding? Virgoe shared his observations and recommendations based on what other independent dealers are doing in this special sponsored episode of the Auto Remarketing Podcast.…
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Autotech Ventures Partner Burak Cendek
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Burak Cendek is a partner at Autotech Ventures, a venture capital firm focused on early-stage companies in the ground transportation space and heads up several investments in the remarketing and fintech areas of automotive.He joins Cherokee Media Group senior editor Joe Overby for an Auto Remarketing Podcast conversation about the areas of automoti…
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More details about ongoing squeeze in non-prime financing
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Open Lending senior vice president of marketing Kevin Filan made another appearance on the Auto Remarketing Podcast. This time, Filan discussed Open Lending’s newest Consumer Update, which delved into the squeeze near- and non-prime consumers are facing when trying to get auto financing. Filan also touched on what he and the rest of the Open Lendin…
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Consignor Conversations: John Urness of Chase Auto
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Next up on our "Consignor Conversations" series of the Auto Remarketing Podcast is an interview with John Urness, head of vehicle remarketing and customer loyalty at Chase Auto.Urness sat down with Cherokee Media Group senior editor Joe Overby at the Automotive Remarketers Alliance Summer Roundtable in Frisco, Texas, to talk about the value in atte…
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Pam Answers Call to Be a Gem in Office Communications
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To conclude our series of podcast episodes from Canada's Used Car Week this summer, we sit down with Samee Khan and Abdullah Baig, who are the founders of Pam — their company that uses artificial intelligence to improve the interaction between people and businesses (like automotive) and non-profits over the phone.Samee and Abdullah discuss the orig…
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SPONSORED EPISODE: Autosled’s journey to one of the fastest growing companies in the U.S.
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Not only was Autosled among the 2024 Inc. 5000 highlighting the fast-growing companies in the U.S., the vehicle logistics technology provider came in ranked No. 12 overall. Co-founder and chief revenue officer Dave Sperau shared the company’s reaction to that honor, how Autosled has developed over the past four years and some of its plans to serve …
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Ben Gill of Advent Resources on the Importance of Backup Plan
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Ask any football fan: a solid backup is critical. Along those lines, Advent Resources CEO Ben Gill joins the Auto Remarketing Podcast to discuss the company's new Advent Parachute program, which is a backup sales DMS designed to give dealerships a reliable contingency plan during primary sales system outages.…
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Next-generation remarketing and condition monitoring
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The next episode of the Auto Remarketing Podcast originating from this year’s Canada’s Used Car Week in Toronto highlighted a presentation about the next generation of remarketing. PAVE chief strategy officer Jameel Ghata explained how vital automated inspections and condition reports are to forward-thinking fleet managers.…
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Canadian Black Book on Market Movements
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Back for more from Canada's Used Car Week, a trio of experts from Canadian Black Book — Daniel Ross, David Robins and Stephen Smith — join the Auto Remarketing Podcast for a discussion on their vantage point into used-car retail, remarketing and auto finance.بقلم Cherokee Media Group
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Consignor Conversations: Shelia Tedesco of Lobel Financial
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Next up on our "Consignor Conversations" series of the Auto Remarketing Podcast is an interview with Sheila Tedesco, who is remarketing manager at Lobel Financial. Tedesco sat down with Cherokee Media Group senior editor Joe Overby at the Auto Intel Summit + National Remarketing Conference this spring to discuss her journey in remarketing, what tre…
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Rising cases of car stacking and multi-payer scams
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Two industry experts on fraud — Brady Harrison of Equifax and Robert Newman of Cox Automotive — appeared on the Auto Remarketing Podcast to discuss two forms of fraud that are impacting dealerships and finance companies more often nowadays. Harrison and Newman explained what car stacking is and how multi-payer scams develop as well as some strategi…
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Identify the metrics that matter to your operation
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The next episode of the Auto Remarketing Podcast originating from this year’s Canada’s Used Car Week in Toronto focuses on the first-party data your dealership generates. Kendra Brown of The Dream Team Media Company shares ways to get a handle on your data and how it can transform your operation regarding sales and customer retention.…
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Igniting growth with dynamic automotive advertising
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The next episode of the Auto Remarketing Podcast originating from this year’s Canada’s Used Car Week in Toronto is designed to give dealerships a path toward growth with dynamic automotive advertising. Steve Kisic, who is based in Toronto as a national sales manager at PureCars, brings diverse automotive knowledge to the table, having worked for OE…
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TransUnion highlights how EVs are recharging leasing market
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A new TransUnion study indicated electric vehicles are increasingly driving gains in the leasing market. Satyan Merchant, senior vice president and auto and mortgage line of business leader at TransUnion, returned for another episode of the Auto Remarketing Podcast to discuss the study findings and more.…
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Chaiz co-founders on seed funding & improving vehicle protection plan market
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Chaiz, an Austin, Texas-based startup that provides a comparison marketplace for extended car warranties, announced an oversubscribed $3.7 million seed funding round on Wednesday.Ryan Hartman and Reto Bolliger, two of the Chaiz co-founders, joined the show to discuss the genesis of the company, how its business model works and how it distinguishes …
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How women in automotive can ‘pay it forward’
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The next episode of the Auto Remarketing Podcast originating from this year’s Canada’s Used Car Week in Toronto recapped a presentation about how women can “pay it forward” throughout all stages of their careers. Kathy Gilbert of CDK Global gave recommendations based on the current landscape for women in the automotive industry and how can men cham…
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A conversation with this year’s Profiles in Leadership
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The next episode of the Auto Remarketing Podcast originating from this year’s Canada’s Used Car Week in Toronto featuring a panel discussion with this year’s Profiles in Leadership. Moderated by Kathy Gilbert of CDK Global, this year’s honorees shared highlights of their professional careers and wisdom for other executives.…
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4 executives discuss the journey to equity
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The next episode of the Auto Remarketing Podcast originating from this year’s Canada’s Used Car Week in Toronto focused on the human side of automotive. A panel discussion titled, “The Journey to Equity Continues,” featured Beth Byskal and Marcia Rossi of TD Auto Finance, along with Joyce Tshiamala of Hyundai Canada and Edith Pencil of Performance …
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