أفضل بودكاسات Managed (2024)

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Menschen kaufen bei Menschen. Daher sollten Führungskräfte und Mitarbeitende aktiv Inhalte bei LinkedIn posten 49:28

3d ago49:28

49:28

Menschen kaufen bei Menschen. Daher sollten Führungskräfte und Mitarbeitende aktiv Inhalte posten. Das sagt unser heutiger Experte, wenn es um das immer wichtiger werdende Thema LinkedIn als Kanal für IT Dienstleister geht. Mein großes Danke geht an Michael Lorenz, den Geschäftsführer und Social Media Berater bei der KUNDENFOKUSSIERT GmbH aus Bielf…

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Frameworks for Advancing Health Equity: Pharmacy Support for Non-Hodgkin Lymphoma 15:11

5d ago15:11

15:11

Rachael Drake, pharmacy technician coordinator, University of Kansas Health System, explains how her team collaborates with insurance companies and providers to support patients with non-Hodgkin lymphoma access treatment.بقلم Managed Care Cast

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Ep 137, Surface vs. Substance: Managing Workplace Disputes Wisely 53:07

6d ago53:07

53:07

Ep 137, Surface vs. Substance: Managing Workplace Disputes Wisely 🎙 This week on Conflict Managed we welcome Marc Harwell. Join us as we discuss: ✨ Looking for the thread(s) in a conflict beneath the emotions to move forward ✨ The value of listening as the foundation of understanding ✨ Genuine love and empathy produce transformative results ✨ Using…

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[171] Rob Rae: How to Break Barriers and Build MSP Ecosystems 1:06:50

7d ago1:06:50

1:06:50

In this interview, Richard Tubb speaks to Rob Rae, Corporate Vice President of Community and Ecosystems for Pax8. They're a cloud marketplace for future-focused managed service providers (MSP). After 20 years in the channel, Rob has a lot of advice on how to build better MSP ecosystems. Richard asks Rob for his thoughts on the recent Pax8 Beyond EM…

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Managed Care Cast Presents: Navigating Burdens and Treatment Challenges of IPF 22:54

12d ago22:54

22:54

Today we are bringing you insights from 3 separate interviews with experts about the treatment, management, and burdens of idiopathic pulmonary fibrosis (IPF).In this podcast, you’ll hear insight from the following individuals: Toby Maher, MD, PhD, professor of clinical medicine, Keck School of Medicine, USC; Martin Kolb, MD, PhD, professor of medi…

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Ep 136, The Power of Intentional Communication Rooted in Positive Regard 58:24

13d ago58:24

58:24

🎙This week on Conflict Managed we welcome Sandy Tarkington. Join us as we discuss: 📈The value of an excellent meeting 📊Navigating the changing world of work 📈Setting proper expectations for excellent leadership 📊Leadership transitions 📈Considering what are, and are not, your problems to fix 📊 Ongoing and curated communication with colleagues Confli…

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[170] How to Master Email and File Migrations for MSPs 46:43

14d ago46:43

46:43

In this interview, Richard Tubb speaks to Colin Hogg, the vice president of sales for Couchdrop. They have an amazing migration solution for MSPs called Movebot. It makes it much easier to do data migrations for your clients. Colin explains the Movebot Migration solution and how the organisation manages rapid technology developments and how they qu…

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M365, Software-Fachanwendungen und die Lösungs-Spezialisierung im Systemhaus 42:35

17d ago42:35

42:35

Mein großes Danke geht heute an Christopher Decker, CEO der Citadelle AG. Christopher war beim ERP Hersteller ProAlpha, danach Geschäftsführer bei Netgo Software und ist jetzt seit mehreren Jahren bei der Citadelle Systems AG und dort CEO. Einige Aussagen von Christopher im Podcast sind: Über die Erwartungen von Kunden an Softwarelösungen: „Der Kun…

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Advancing Women's Health: CVS Health Leader on Access, Technology, and Breaking Stigmas 33:47

17d ago33:47

33:47

On this episode of Managed Care Cast, we're talking with Joanne Armstrong, MD, MPH, the vice president and chief medical officer for women's health and genomics at CVS Health.We explored the progress and persistent challenges in women's health, highlighting topics like care access, the role of technology, maternal health outcomes, and efforts to br…

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Ep 135, Curiosity Over Judgement 59:00

20d ago59:00

59:00

🎙This week on Conflict Managed we welcome Nellie Wartoft. Join us as we discuss: 🐅Communication that works 🐅Uniting to drive change 🐅Two-way feedback loops 🐘Naming the elephant in the room 🐅Personalized communication at work 🐅Unhelpful generational stereotypes Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3p…

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[169] Professional Musician to MSP Guru: the Amazing Luis Giraldo 1:25:04

21d ago1:25:04

1:25:04

In this episode, Richard Tubb speaks to Luis Giraldo, the Chief Evangelist for ScalePad, a company that offers a collection of applications to help MSPs launch their growth. In the IT space, he is something of an MSP guru. He has also been an MSP, CEO, SaaS consultant and an active member of the CompTIA peer group. And in this interview, he tells R…

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Operationalizing Bispecifics in Multiple Myeloma 44:00

26d ago44:00

44:00

In this special episode of Managed Care Cast, the executive editor of The American Journal of Managed Care, Mary Caffrey, speaks with Tyler Sandahl, PharmD, of Cleveland Clinic, and Michael Byrne, DO, of Tennessee Oncology, about the use of bispecific antibodies to treat patients with multiple myeloma, the importance of caregivers for this regimen,…

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Expert Insights on How Utilization Management Drives Physician Burnout 16:20

26d ago16:20

16:20

On this episode of Managed Care Cast, we're talking with Josie Cooper, BA, executive director of the Alliance for Patient Access.Her study, "Utilization Management and Physician Burnout," involved a survey that assessed physician experiences with utilization management and burnout, investigating the potential link between the 2.…

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Ep 134, Positive Attitude, Shared Goals: Building Better Workplaces 51:16

27d ago51:16

51:16

🎙This week on Conflict Managed we welcome Blake Stoker, owner of Blake’s at Southern Milling. Join us as we discuss: 👨‍🍳Growing with your business 👨‍🍳Developing trust 👨‍🍳Learning through experiences and out of necessity 👨‍🍳Conflict management: skills to be learned and developed 👨‍🍳We cannot control other’s happiness 👨‍🍳Working towards a common goal…

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Frameworks for Advancing Health Equity: Wellness Way 16:58

1M ago16:58

16:58

Dr Elizabeth Warner, chief medical officer at CDPHP, discusses how Wellness Way's focus on patient experience, community partnerships, and integration of physical and mental health care services sets it apart from traditional hospital-based care.بقلم Managed Care Cast

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Ep 133, Hard Skills vs. REALLY Hard Skills (aka “Soft Skills”) 1:03:21

1M ago1:03:21

1:03:21

🎙This week on Conflict Managed we welcome Sammy Burt. Join us as we discuss: 🏁Joy (vs. happiness) at work breeds resilience and emotional stability 🏁Representing the colleague or client who isn’t present 🏁What does it really me to “be yourself” at work? 🏁Moving from conflict to dialogue 🏁Noticing and addressing seemingly small but significant issue…

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Menschen, die Gefühle haben 12:20

1M ago12:20

12:20

Wenn ich Führungskräfte in IT Channel Unternehmen frage, wer ist Eure Zielgruppe, für wen wollt Ihr Euer MSP Angebot leisten, erhalte ich vielfach eine der folgenden Antworten. Unsere MSP Services passen eigentlich für Kunden jeder Größe Oder Alle Unternehmen, die wir mit einer Stunde Fahrt erreichen können Oder unsere Zielgruppe hat mehr als 10 Se…

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Ep 132, The Value of Excellent and Ongoing Onboarding 58:51

1M ago58:51

58:51

🎙This week on conflict managed we welcome Ryan Englin, bestselling author, creator of the Core Fit Hiring System, and consultant to the trades. Join us as we discuss: 🍂The importance of excellent onboarding 🍂Hiring well 🍂New at a job: the little things matter 🍂Articulating company culture 🍂How do you define a great worker? 🍂Valuing employees as per…

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[168] Best-Kept Secret to Global Leader: The Remarkable Evolution of Comptia 1:26:37

1M ago1:26:37

1:26:37

In this interview, Richard Tubb speaks to Todd Thibodeaux, President and Chief Executive Officer of CompTIA, a nonprofit organisation that supports MSPs and IT businesses. Todd explains how CompTIA supports MSPs, vendors and others in the tech space, how they change people’s lives, and shares his own journey with the organisation. Richard asks Todd…

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Ep 131, Developing Compassionate Organizations Through Organic & Intentional Change 56:14

2M ago56:14

56:14

🎙This week on Conflict Managed we welcome Manya Chylinski. Join us as we discuss: ▶ Structure and creativity ▶ Invisible trauma ▶ Small, incremental changes towards developing compassion within organizations ▶ What it means to be professional in today’s workplace ▶ Addressing the fear of ‘getting it wrong’ Conflict Managed is available wherever you…

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"Ich war ziemlich geschockt, was als MSP Abrechnungsgrundlage ins System kommt" 58:19

2M ago58:19

58:19

Mit Servicenerd Robert Sieber spreche ich heute über die Herausforderungen im Bereich der Abrechnung von Managed Services, insbesondere in Bezug auf die Volatilität und die Optimierungen in diesem Prozess. Wir beleuchten die Wichtigkeit eines klaren Ist-Zustands, die Rolle von Service Requests und die Notwendigkeit von Automatisierung und einer hoh…

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Ep 130, The Devastating Toll of Toxic Work Environments 54:19

2M ago54:19

54:19

🎙This week on Conflict Managed we welcome Lorraine Segal. Join us as we discuss: 🔹When your dream job becomes a nightmare 🔹Accept and acknowledge there will be conflicts at work 🔹Shift from blame to contributions 🔹 The role of love 🔹The power of story: “That’s my story and I’m stuck with it” mentality 🔹Allowing mistakes Conflict Managed is availabl…

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Breaking the Cycle: The Importance of Early Intervention in Hidradenitis Suppurativa 13:46

2M ago13:46

13:46

Prompt care supports mental well-being, as hidradenitis suppurativa is often associated with depression and anxiety due to its physical and social challenges.بقلم Managed Care Cast

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Exploring Racial, Ethnic Disparities in Cancer Care Prior Authorization Decisions 9:58

2M ago9:58

9:58

On this episode of Managed Care Cast, we're talking with Benjamin Ukert, PhD, of Elevance Health's Public Policy Institute. His study, "Racial and Ethnic Disparities in Prior Authorizations for Patients With Cancer," evaluated prior authorization decisions in cancer care by race and ethnicity for commercially insured patients.…

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Ep 129, What (Conflict) Story Are You Telling Yourself? 50:18

2M ago50:18

50:18

🎙 This week on Conflict Managed we welcome Trent Smock. Join us as we discuss: ✨Management: It’s always about people ✨What difference in you would make the biggest difference for the people you manage? ✨Culture is departmental ✨Psychometrics ✨You get the behavior you tolerate ✨Developing mental fortitude ✨Leaders: live the values first, then post a…

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Engage, Educate, Empower: Transforming Kidney Care 21:59

2M ago21:59

21:59

In our conversation with Jeff Giullian, MD, MBA, chief medical officer with DaVita Kidney Care, we dive into 4 important aspects of kidney care: prevention, social support, integrated care, and patient supportبقلم Managed Care Cast

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Die Rolle von Pentesting in der IT-Sicherheit 47:00

2M ago47:00

47:00

Mein großes Danke geht heute an Carsten Vossel, CEO der CCVOSSEL. Carsten hat sein Unternehmen in 30 Jahren auf heute 65 Mitarbeitende aufgebaut und verfolgt einen starken Fokus auf Cybersicherheit. Und das Thema Pentesting ist dabei eine wichtige Leistung im Portfolio seines Unternehmens. Einige Aussagen von Carsten im Podcast sind: "Pentesting is…

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[Bonusode] Live From Pax8 Beyond EMEA: Rob Rae on Amazing Events 26:19

2M ago26:19

26:19

This episode was recorded live in Berlin, Germany at the Pax8 Beyond EMEA conference. Rob Rae is the Corporate Vice President of Community and Ecosystems for Pax8. Rob talks about how it feels to bring Pax8 Beyond to Europe and the decision to do so. He also discusses the MSP event industry in general, and shares his process for choosing keynote sp…

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[Travelogue]: Pax8 Beyond EMEA 2024: Growing Community Beyond the Cloud 32:47

2M ago32:47

32:47

Time for another Team Tubb Travelogue! This time, Gudrun Lauret catches up with Richard Tubb and Lenka Koppova, who are in Berlin for Pax8 Beyond EMEA 24. Grab a cup of your favourite tea or coffee, relax and join them for a fun conversation about the highlights from this big event. Richard shares how the community rallied around when he lost his l…

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[Bonusode] Live From Pax8 Beyond EMEA With Phylip Morgan: What's New? 18:52

2M ago18:52

18:52

This episode was recorded live in Berlin, Germany at the Pax8 Beyond EMEA conference, and Richard Tubb speaks to Phylip Morgan. He’s the Pax8 Chief Revenue Officer EMEA, and they talked about what’s new at Pax8. Phylip talked the importance of the Pax8 cloud marketplace and why MSPs should embrace them instead of fearing them as the competition. He…

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Ep 128, If You Can’t Change Your Situation, Change Your Attitude 50:38

2M ago50:38

50:38

🎙This week on Conflict Managed we welcome Katie Graves, executive director for Main Street Union City, TN. Join us as we discuss: 📌Reflections on being a young professional 📌The advantage of building strong work relationships 📌Responsive and approachable leadership 📌Working with “sandpaper people” 📌Attitudes at work Katie Graves was born and raised…

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[167] Building a Culture of Success: Secrets from the UK's Top ISP 57:56

2M ago57:56

57:56

In this interview, Richard Tubb speaks to Richard Tang, the founder and CEO of Zen Internet, consistently rated as the top internet service provider in the UK. Founded in 1995, the initial plan was to capitalise on the popularity of a new technology. Today, they provide broadband services to mainly business users. Richard explains how Zen does thin…

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Ep 127, Managing Work Conflicts: Celebrating the Work of Ombuds Professionals 58:12

3M ago58:12

58:12

Ep 127, Managing Work Conflicts: Celebrating the Work of Ombuds Professionals 🎙This week on Conflict Managed we welcome Liz Hill, Associate Director at the University of Colorado Boulder Ombuds Office. Join us as we discuss: 🌐What is an Ombuds and why your organization needs one 🌐Asking better questions 🌐Helpful tips for first time managers 🌐Empowe…

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[166] Need More Free Time? Call Answering Services are a Game-Changer for MSPs 50:53

3M ago50:53

50:53

In this interview, Richard speaks to Leigh Smith, Director of Growth and Happiness at AnswerConnect, a 24/7, live call-answering solution founded in 2002. The service enables MSPs to streamline issue resolution, manage tickets more efficiently, and maintain their SLA compliance. And they offer support with capturing and qualifying leads. Leigh expl…

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MSP Insights Live: Von reaktiver Auftragsannahme zu proaktiver Kundengewinnung 31:57

3M ago31:57

31:57

Vor kurzem durfte ich mit zwei tollen Experten live in Düsseldorf beim Channelpartnerkongress über dieses wichtige Zukunftsthema sprechen. Ein großes Danke an Jens Stief, CEO der Connexta, und Pascal Kube, Geschäftsführer bei Mahr EDV, dass sie auf der Bühne so aktiv mitgemacht haben. Hier einige Zitate der beiden aus dem Gespräch: Zum zukünftigen …

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Dr Rick Chapman Discusses Key Insights From the Center’s Rare Disease Project 15:36

3M ago15:36

15:36

On this episode of Managed Care Cast, we're talking with Rick Chapman, PhD, chief science officer of the Center for Innovation & Value Research, formerly known as the Innovation and Value Initiative (IVI).We discussed the Center's Rare Disease project, including the primary goals, key discoveries from Phase 1, and what to expect moving forward.…

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Ep 126, What Was Before the Conflict? Considering Underlying Causes of Work Conflicts 55:44

3M ago55:44

55:44

🎙This week on Conflict Managed we welcome Martijn Lemmens, an experienced business consultant with a unique blend of professional and personal development expertise. Join us as we discuss: 🧭Changing behavior by transforming limiting beliefs 🧭Understanding and addressing work conflicts by identifying underlying needs 🧭What should you address at work…

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Sustaining Compassionate Trauma Care Across Communities 19:56

3M ago19:56

19:56

To help celebrate and recognize National Recovery Month, we have brought you another limited-edition month-long podcast series with our Strategic Alliance Partner, UPMC Health Plan. In this final episode, we speak with Lyndra Bills, MD, senior medical director, and Shari Hutchison, MS, director of program evaluation and outcomes, both with Communit…

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[165] The 20-Year Overnight MSP Success Story You Need To Hear 57:02

3M ago57:02

57:02

In this interview, Richard Tubb speaks to Daniel Shone and Chris Gorman of Apex Computing: Daniel is the Managing Director and Chris is the CEO. Based in the North West, they support their clients with cybersecurity, hardware and software procurement, BDR and consultancy. They talk about how Apex got started, what it’s like running a business with …

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Frameworks for Advancing Health Equity: Community Wellness Centers 17:48

3M ago17:48

17:48

Delia Orosco, MS, director of Community Wellness Centers at Inland Empire Health Plan (IEHP), shares insight into innovative initiatives like the mobile mammogram clinics.بقلم Managed Care Cast

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Ep 125, Increasing Competence & Capacity to Hold Difficult Conversations 55:03

3M ago55:03

55:03

On this episode of Conflict Managed, we welcome Bryant Galindo. Join us as we discuss: ✅Collaborative disagreement ✅Creating more compassion ✅Triggered vs grounded emotions ✅Leveraging social capitol at work ✅Making the workplace more human ✅Best practices for start-ups Conflict Managed is available wherever you listen to podcasts. Bryant is the Fo…

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Uplifting Rural Communities 33:57

3M ago33:57

33:57

To recognize National Recovery Month, we are bringing you another limited-edition month-long podcast series with our Strategic Alliance Partner, UPMC Health Plan. In episode 4, Amy Herschell, PhD, associate vice president, Program Implementation and Evaluation, Community Care Behavioral Health Organization, and Jessica Meyers, MSEd, senior advisor …

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[164] Top Lessons from 25 Years Building a Successful MSP 1:13:40

3M ago1:13:40

1:13:40

In this episode, Richard Tubb speaks to David Brereton. David founded Myson Pages 25 years ago, while most of his peers were operating on a break/fix model. Today, he has 15 employees and supports SMEs with a range of IT requirements. David talks openly about how early challenges helped Myson become the company it is today and why they do managed s…

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Der Unternehmenserfolg kommt vor dem M&A-Erfolg 41:35

3M ago41:35

41:35

Mein großes Danke geht heute an Mathias Heyman, Partner bei IMAP M&A Consultants AG. Mathias hat persönlich über 50 Transaktionen beraten und fokussiert sich auf die Technologiebranche und insbesondere auf IT-Dienstleistungen. IMAP hat Transaktionen mit der netgo, cema, Allgeier und anderen Playern begleitet. Wir sprechen heute über die folgenden T…

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Exploring Consumer Perspectives on Network Adequacy Definitions 8:29

3M ago8:29

8:29

On this episode of Managed Care Cast, we're talking with Simon F. Haeder, PhD, MPA, associate professor of public health at Texas A&M University.His study, "When is a Network Adequate? Consumer Perspectives on Network Adequacy Definitions," explored the factors that consumers consider essential for an adequate provider network, including travel tim…

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[Travelogue] UptimeLIVE 2024: Business Growth for MSPs 13:53

3M ago13:53

13:53

Time for another Team Tubb Travelogue! This time, Gudrun Lauret catches up with Richard Tubb and Lenka Koppova, who are in London for UptimeLIVE. Grab a cup of your favourite tea or coffee, relax and join them for a fun conversation about the highlights from this big event. They share why UptimeLIVE is different from the usual MSP events, the new b…

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Frameworks for Advancing Health Equity: Youth Behavioral Health Program 17:47

3M ago17:47

17:47

Chris Barton, senior director of Integrated Systems of Care & Network Innovation at Horizon Blue Cross Blue Shield of New Jersey, discusses how the Youth Behavioral Health Strategy program focuses on addressing the specific needs of youth with mental health and substance use issues through a comprehensive approach…

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Ep 124, Start Right or Retrofit: The “Plumbing” Of Conflict Management 1:00:51

3M ago1:00:51

1:00:51

This week on Conflict Managed we welcome Maria Arpa. Join us as we discuss: 🏁Building physical spaces at work to hold difficult conversations 🏁Reducing pain at work 🏁Conflict is a free and untapped resource 🏁Finding the right frequency in our work community 🏁Forget perfectionism 🏁Preparing colleagues to share what they experience at work 🏁The power…

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Healing Wounds Through Peer Support 20:24

3M ago20:24

20:24

To recognize National Recovery Month, we are bringing you another limited-edition month-long podcast series with our Strategic Alliance Partner, UPMC Health Plan. In episode 3, we speak with Kim MacDonald-Wilson, ScD, CPRP, senior director, Recovery and Wellness Transformation, and Tracy Carney, CPS, CPRP, senior recovery specialist, both at Commun…

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[163] Why Modern MSPs Need to be at Uptime Live 53:59

3M ago53:59

53:59

In this interview, Richard Tubb speaks to Jason Kemsley and Bradley Munday, the co-founders of Uptime, a white-label, outsourced solution provider. They offer helpdesk, NOC, SOC and project support. They are also the organisers of a new MSP conference, UptimeLive. They tell Richard how Uptime helps MSPs and what their typical client looks like. Bra…

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