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PayPal Currency is a snack-sized podcast about the rapidly changing financial technology space and the people and customers behind this special moment in history. In every episode, you’ll get a peek of what it’s like inside PayPal – from the wild ride of unearthing culture to the challenges of becoming a customer–focused company. Let us know what you think and what you'd like to hear for future podcasts by emailing us at [email protected].
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show series
 
This weeks episode of Financial Tech Talks we discuss the airbnb business. Our guest Lakisha Porter explains many of the steps required to setup your first airbnb. She will also explain the varies ways to use you property to earn income. This short 30 minute podcast is a complete comprehensive guide for you to start a great small business.…
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Financial Tech Talks Booked our 1st Millionaire interview with Detroit Wall Street Properties. A great conversation with a native of Detroit Michigan that builded a business with pure instinct and the desire to become a independent Business owner. Take the Journey with Me and my guest, you will be inspired.…
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Episode 7 of Financial tech talks is interviewing a talented entrepreneur that is a small business owner and a inspiration and support for her community. During mental health month we are highlighting those that are a beacon of hope while working daily to scale their business. Join James and Ramon our host and learn more about our special guest.…
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We've reached a tipping point where ethical organisations with a strong purpose are delivering above market returns. The digital disrupters are connecting with customers with purposeful profit, setting themselves apart from the big banks. So how can the banks keep pace? Our Accenture experts Stewart Baxter and Tim Broome discuss data-driven banking…
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The quest for purpose beyond profit is critical in maintaining customers and driving future industry dynamics in Australia. Without a long term positive purpose, organisations risk losing trust and falling behind. Trust is now more than an expectation, it's a requirement for all industries and down the supply chain. Accenture experts Ann Burns and …
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The SME marketplace employs around 7 million Australians, making up almost one third of the economy and providing a huge contribution to the success and vibrancy of the Australian economy. So how can banks provide a more personalised service? It all comes down to understanding your customer. This week Accenture experts Alex Trott & Laura Valmorbida…
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Superannuation is often seen as tired and boring, something we don't need to worry about today. So how can the super industry change perceptions and engage with its members? Can they adapt with the times? Join special guest Shannon O'Shea from smartMonday by Aon as she discusses the future of the superannuation industry and its digital evolution wi…
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With consumer confidence fragile, how can Australia's financial services redeem itself? Remediation is key but how does that work at scale? Accenture experts San Retna and Peter Beardshaw join Tim Broome to bring an international perspective and discuss trust, remediation and putting the consumer first.…
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AI, augmentation, and automation are rapidly changing the workforce. But how does the nature of work itself change and what is that going to mean for future workforce? Join Accenture experts Pia Dupont and Tim Broome as we discuss how new technology, operating models and re-skilling will define success for Australia's financial services industry.…
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Global economic trends have a great impact on Australia's financial services industry. But what forces are at play and which region does Australia follow the most? Join our Global Growth Strategy Lead Simon Whitehouse as we discuss international markets across the UK, U.S and China and more broadly Europe and Asia, and how political, technological …
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Blockchain is considered one of the fastest growing innovations ever. Learn the difference between Blockchain and distributed ledger technology. Find out about the power of Blockchain as an enabler and the real value to transform businesses. Hear from our experts as they challenge some of the myths around Blockchain. They also explore why security …
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"The risk function is being challenged by industry changes. There are digital threats and enablers. Customers' expectations have significantly changed. Concerns around data privacy and data protection continue to intensify. Australia's financial services organisations face a huge number or regulatory compliance obligations. Also, compliance costs a…
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Innovation has changed and evolved over the years. It's one thing to have an idea, but the greater challenge is to successfully execute, test, and scale. There's no shortage of ideas. Australia is a nation that can generate great ideas. We've proven that over and over again. How do you take an idea, see it through, implement it, scale it, and deriv…
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In the race to offer custom-fit services, companies inadvertently add to the digital clutter that bombards the people they seek to serve. They risk losing consumers who look to declutter their digital lives, unless they come up with a strategic approach to truly understand and deliver customer needs. For starters, enterprises need to consider mindf…
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It's been reported that contact centres will be killed by bots, but can humans still thrive in this new age of technology? Contact centres are a large part of interacting with customers at scale and have typically been a necessary cost for organisations offering a service. Modern approaches to support customers involve interactive voice response, v…
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DevOps, is it a tool, or a process? Or, are we actually talking about a culture? It's all the rage right now, but is it useful, or just another set of tools and techniques? It is typically applied when Cloud technologies are used, but how does it move past being a tool and start delivering value for the organisation? How do you ensure its fully uti…
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Companies within the financial services sector are looking for opportunities to simplify their technology landscape. This can often be extremely complex, leaving them the choice between addressing either revenue and/or cost. It's far easier to start by reducing cost, but how can they do this without losing sight of the customer? How can they use te…
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As the norms around personal data and its use evolve, what does this mean for organisations wanting to recruit and retain the best talent? What does the digital transformation or even the post-digital world mean in terms of the employee? Companies have inadvertently created a new digital divide between themselves and their workforce. Trust and bein…
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The strategy for business development in Latin America has been unique for PayPal. Among other regional and cultural differences, the way that Latin American consumers are using PayPal has proven to differ from the U.S. in crucial ways. In this episode, we explore these differences and address how PayPal Latin America is developing their own strate…
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In a mature market such as Americas, there are many new entrants trying to seize a part of the trillion-dollar payments industry. Companies such as PayPal need to be able to serve customers anywhere, at any time. With that in mind, PayPal is evolving to look at how to be a better partner and provide a complete end-to-end payments solution/ for merc…
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In September 2015, PayPal’s Americas region announced a strategic decision to pursue a segment called the 'middle market' – those businesses that have graduated from start-ups and matured into larger organizations where the right technology and business processes are pertinent for growth. In the last decade, PayPal has been investing mainly on larg…
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Brands put big money into perfecting the customer experience, because today, it’s not just about the product. In this episode, we will explore PayPal’s approach to the user experience, and how that affects the company’s ability to maintain and attract customers. This episode features employee perspectives from Patrick Adams, Head of Consumer Market…
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After years of little change, the world of payments is undergoing rapid transformation – and switching from a swipe to a tap is really only the beginning. With intense competition from small startups to big brands, putting customers first has never been more important for PayPal. In this episode, we will explore how PayPal is working to champion th…
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Imagine waking up one morning to discover your website has disappeared from Google’s search results, invisible even when searching directly for your company’s name. For Dr. Marc Pinter-Krainer, founder of U.K-based news aggregator One News Page, he didn’t have to imagine. His website vanished from Google one morning, only to resurface nine months l…
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This week, we chat with Sarah Rotman Epps, senior consumer product analyst with Forrester Research Inc., about just how big the tablet market will get and how other tablet makers are attempting to topple Apple Inc. with its market dominating iPad. We also speak with Dave Evans, chief futurist at Cisco Systems Inc., on the “perfect storm” he envisio…
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This week on the podcast, we discuss Facebook’s privacy changes, Cisco Canada president Nitin Kawale explains his company’s new partnership with the province of Ontario and Daniel Kaszor drops by for a chat about this season’s hottest video games.بقلم Financial Post Tech Desk Podcast
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This week on the podcast, we talk to Kevin Restivo of IDC about the Google-Motorola deal. We also talk to David Watson about the City of Calgary’s new search-based Website, and Debbie Landa about the Grow Conference in Vancouver.بقلم Financial Post Tech Desk Podcast
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This week on the podcast, we discuss the role RIM’s BlackBerry Messenger played in the London Riots with Queen’s University surveillance studies professor David Murakami Wood, and CIPPIC staff lawyer Tamir Israel discusses the problems with Canada’s coming lawful access legislation.بقلم Financial Post Tech Desk Podcast
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This week on the podcast, we speak with Communitech’s Avvey Peters about how the recent layoffs at RIM are affecting the Waterloo technology community. We also speak with Jen Evans of Sequentia Environics about her company’s new deal with Reddit and Sprouter founder Sarah Prevette about moving on.بقلم Financial Post Tech Desk Podcast
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